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    Umhlanga

    Hotel

    Map-iconCORNER BOULEVARD AND TWILIGHT DRIVE

    Very Good
    487 reviews
    4.0
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    SEE ALL 90 PHOTOS
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageWheelchair accessible (may have limitations)
    • Tick-ImageBanquet hall
    • Tick-ImageLong-term parking (surcharge)
    • Plus-iconMore Amenities
    Hotel room is not available
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    About Umhlanga

    Map-IconCORNER BOULEVARD AND TWILIGHT DRIVE

    Property Location
    With a stay at aha Gateway Hotel in Umhlanga, you'll be connected to a shopping center, within a 15-minute drive of Durban Beach and KwaZulu-Natal Sharks Board. This family-friendly hotel is 9.5 mi (15.3 km) from Moses Mabhida Stadium and 12.3 mi (19.8 km) from uShaka Marine World.


    Rooms
    Make yourself at home in one of the 146 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.


    Amenities
    Be sure to enjoy recreational amenities including a water park (surcharge) and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).


    Dining
    Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available daily from 6:30 AM to 10 AM for a fee.


    Business, Other Amenities
    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Banquet hall Banquet hall
    • Long-term parking (surcharge) Long-term parking (surcharge)
    • Parking (limited spaces) Parking (limited spaces)
    • Pool umbrellas Pool umbrellas
    • Wheelchair-accessible path to elevator Wheelchair-accessible path to elevator
    • Number of meeting rooms - 6 Number of meeting rooms - 6
    • Swimming pool Swimming pool
    • Water tubing nearby Water tubing nearby
    • Television in common areas Television in common areas
    • Sailing nearby Sailing nearby
    • Free WiFi Free WiFi
    • Scuba diving nearby Scuba diving nearby
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Number of poolside bars - 1 Number of poolside bars - 1
    • Number of outdoor pools - 1 Number of outdoor pools - 1
    • Wedding services Wedding services
    • Boat tours nearby Boat tours nearby
    • Area shuttle (surcharge) Area shuttle (surcharge)
    • Rooftop terrace Rooftop terrace
    • Off-street parking Off-street parking
    • Airport transportation (surcharge) Airport transportation (surcharge)
    • Luggage storage Luggage storage
    • Porter/bellhop Porter/bellhop
    • Conference center Conference center
    • 24-hour front desk 24-hour front desk
    • Breakfast available (surcharge) Breakfast available (surcharge)
    • Number of restaurants - 1 Number of restaurants - 1
    • Golfing nearby Golfing nearby
    • Smoke-free property Smoke-free property
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Children's pool Children's pool
    • Laundry facilities Laundry facilities
    • Surfing/bodyboarding nearby Surfing/bodyboarding nearby
    • Elevator Elevator
    • Pool sun loungers Pool sun loungers
    • Fence around pool Fence around pool
    • Concierge services Concierge services

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    4.0 /5

    Excellent

    Based on 487 reviews

    Guest Rating

    4.0/5

    Amazing value for money!

    Based on 487 reviews

    Rating Category

    Family Couples Solo Travel Business

    What our guests say

    a

    adhir25

    2018-12

    Disappointing

    Not sure how they have a 4 star rating! The room is big but badly designed. The bedroom and bathroom is basically open plan and the closets in the hallway could not open fully because of ducts on the...

    E

    Explorer41992794994

    2019-01

    Perfection

    The hotel is nice and the staff is very friendly. the location is good because there's mall next to the hotel. The room lighting is very nice the swimming pool is nice. I would clearly recommend this...

    A

    Adventure05733417150

    2018-12

    Ms

    Service was awesome and the room was great. There was less natural ventilation which is against SANS REGULATION , given the fact that Durban is hot and can be humid as well.ROOMS: Cleaning can be...

    A

    AmandaM8954

    2018-12

    Relaxed and convenient

    This hotel never disappoints. Great location, clean and Great service, friendly and helpful staff all around. Walking distance to the mall, restaurant options are great and they accommodate special...

    N

    Nomad34971656693

    2018-12

    Wonderful but noisy

    All in all a wonderful hotel but noisy kiddes pool and activities. But if you wanna be in the middle of all the fun....its the place to be. Great location...awsome people. Value for money. Free...

    D

    Discover50638949175

    2018-12

    Disappointing

    Toilet not working properly, air conditioning issues. We requested an iron and had to wait the whole day and we were still not assisted even after complaining to both the front desk and housekeeping...

    H

    H3946SRgaryb

    2018-11

    Disappointing

    We have stayed at Gateway hotel many times and on this visit found that the standard has plummeted. Rooms were still being prepared at 2:30pm and our room floor had what looked like dry blood on the...

    J

    Johan P

    2018-04

    The Gateway to Gateway Shopping

    The Hotel is part of the AHA groups of hotels, you know you will receive value for money. The view of surroundings from the swimming pool, ontop of the roof is lovely. The Hotel is connected with...

    H

    Happiness59937213723

    2018-11

    Durban Colostrum Conference Trip.

    I attended the New Image International Royalty conference on the healing bennifits of Colostrum. Wonderful experience from arrival to departure! Great conference facility. No meals were included...