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    Zakopane

    Hotel

    Map-iconSZYMASZKOWA 20

    Very Good
    902 reviews
    4.0
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    SEE ALL 100 PHOTOS
    • Tick-ImageBeach volleyball on site
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageGift shops or newsstand
    • Tick-ImageTrain station pickup (surcharge)
    • Plus-iconMore Amenities
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    About Zakopane

    Map-IconSZYMASZKOWA 20

    Property Location
    With a stay at Mercure Zakopane Kasprowy in Zakopane, you'll be near ski lifts, within a 5-minute drive of Krupowki Street and Polana Szymoszkowa. This family-friendly hotel is 0.9 mi (1.5 km) from Villa Koliba and 1 mi (1.5 km) from Gubalowka Market.


    Rooms
    Make yourself at home in one of the 288 guestrooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.


    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor tennis court and a sauna. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


    Dining
    Enjoy international cuisine at Grand Kasprowy, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.


    Business, Other Amenities
    Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Zakopane? This hotel has facilities measuring 10226 square feet (950 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.


    Amenities

    • Beach volleyball on site Beach volleyball on site
    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Gift shops or newsstand Gift shops or newsstand
    • Train station pickup (surcharge) Train station pickup (surcharge)
    • Ski lift privileges Ski lift privileges
    • Number of meeting rooms - 13 Number of meeting rooms - 13
    • Conference space size (meters) - 950 Conference space size (meters) - 950
    • Free wired internet Free wired internet
    • Free WiFi Free WiFi
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Ski lessons on site Ski lessons on site
    • Number of poolside bars - 1 Number of poolside bars - 1
    • Downhill skiing on site Downhill skiing on site
    • Number of outdoor pools - 1 Number of outdoor pools - 1
    • Ski storage Ski storage
    • Number of indoor pools - 1 Number of indoor pools - 1
    • Rooftop terrace Rooftop terrace
    • Ski equipment rentals on site Ski equipment rentals on site
    • Airport transportation (surcharge) Airport transportation (surcharge)
    • Outdoor tennis courts - 1 Outdoor tennis courts - 1
    • Multilingual staff Multilingual staff
    • Conference center Conference center
    • Electric car charging station Electric car charging station
    • Ski-in/ski-out access Ski-in/ski-out access
    • Laundry facilities Laundry facilities
    • Children's club (free) Children's club (free)
    • Elevator Elevator
    • Fitness facilities Fitness facilities
    • Uncovered parking Uncovered parking
    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Banquet hall Banquet hall
    • Wheelchair accessible Wheelchair accessible
    • Wheelchair-accessible path to elevator Wheelchair-accessible path to elevator
    • Meeting rooms Meeting rooms
    • Wheelchair-accessible fitness center Wheelchair-accessible fitness center
    • Television in common areas Television in common areas
    • Wheelchair-accessible pool Wheelchair-accessible pool
    • Spa treatment room(s) Spa treatment room(s)
    • Arcade/game room Arcade/game room
    • Garden Garden
    • Wedding services Wedding services
    • Full-service spa Full-service spa
    • Tennis lessons on site Tennis lessons on site
    • Ski passes available Ski passes available
    • Supervised childcare/activities (surcharge) Supervised childcare/activities (surcharge)
    • Area shuttle (surcharge) Area shuttle (surcharge)
    • Luggage storage Luggage storage
    • Porter/bellhop Porter/bellhop
    • Business center Business center
    • 24-hour front desk 24-hour front desk
    • Playground on site Playground on site
    • Number of restaurants - 3 Number of restaurants - 3
    • Spa services on site Spa services on site
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Sauna Sauna
    • Children's pool Children's pool
    • Hiking/biking trails nearby Hiking/biking trails nearby
    • Conference space Conference space
    • Access to nearby indoor pool Access to nearby indoor pool
    • Pool sun loungers Pool sun loungers
    • ATM/banking ATM/banking
    • Conference space size (feet) - 10226 Conference space size (feet) - 10226
    • Fence around pool Fence around pool

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    4.0 /5

    Excellent

    Based on 902 reviews

    Guest Rating

    4.0/5

    Amazing value for money!

    Based on 902 reviews

    Rating Category

    Cleanliness

     4.0

    Location

     4.5

    Sleep Quality

     4.0

    Rooms

     4.0

    Service

     4.0

    Value

     4.0
    Family Solo Travel Couples

    What our guests say

    O

    Oakleygirl

    2018-02

    Fantastic

    We stayed here for Irish midterm.Having read previous reviews I was very nervous about staying in the hotel as we had two small children with us. I must say I was pleasantly surprised. This hotel...

    t

    troydargin

    2018-04

    Terrible

    Don't stay here. I was expecting the wellness spa- it was closed. When I went to order dinner- they were out of food. The bed was the most uncomfortable - its a foam on a piece of board. I had...

    j

    jazzyjaz2015

    2018-04

    Fabulous location, fantastic decor, great breakfasts.

    The reception staff were fairly cold and professional. The beds have plastic mattress protectors which are only a sheet from the body! We were not informed that the hotel recreational facilities were...