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Carcassonne

Hotel

Map-icon2 RUE DU COMTE ROGER

Very Good
1475 reviews
4.0
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SEE ALL 100 PHOTOS
  • Tick-Image24 hour front desk
  • Tick-Image24-hour check-in
  • Tick-Imageair conditioning
  • Tick-Imagebar/lounge
  • Plus-iconMore Amenities
Hotel room is not available
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Please Note : Local ID is not accepted

About Carcassonne

Map-Icon2 RUE DU COMTE ROGER

Location
This urban hotel is located approximately a quarter mile from the center of Carcassonne. Guests reach a lake within 1 mile, where they can enjoy a picnic or a stroll. There are public transportation stops in the immediate vicinity. Toulouse - Blagnac (TLS) Airport is 45 miles away.



Facilities
Guests have a choice of 6 junior suites, 6 suites and 56 double rooms located in a 2-story main building and 2 auxiliary buildings. This hotel has an elevator and a 24-hour reception desk. Services and facilities include a coat check, a safe, a TV room, a conference room and a business center. Wireless internet access in public areas (for a fee) allows guests to stay connected. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the parking lot for a fee.



Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.



Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. Recreational activities available for a fee at the hotel include a gym and massage treatments. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Dining facilities include a dining room, a breakfast room and a bar. A number of specialties await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day.



Payment
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities

  • 24 hour front desk 24 hour front desk
  • 24-hour check-in 24-hour check-in
  • air conditioning air conditioning
  • bar/lounge bar/lounge
  • breakfast services breakfast services
  • business centre business centre
  • cloak room cloak room
  • conference room conference room
  • fitness center fitness center
  • gift shop gift shop
  • internet access internet access
  • laundry service laundry service
  • massage centre massage centre
  • non-smoking rooms non-smoking rooms
  • number of floors - number of floors -
  • one meeting room one meeting room
  • parking parking
  • phone service phone service
  • porter porter
  • reception area reception area
  • restaurant restaurant
  • room service room service
  • safe deposit box safe deposit box
  • spa services spa services
  • television facility television facility
  • total number of rooms - total number of rooms -

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 1475 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 1475 reviews

Rating Category

Location

 5.0

Sleep Quality

 4.5

Rooms

 4.0

Service

 4.0

Value

 4.0

Cleanliness

 4.5
Family Friends Getaway

What our guests say

P

Philipp B

2017-11

Staying inside the Castle

When I visited Carcassonne with my sister I decided to book this hotel for us - mostly due to its insane location inside the medieval village of Carcassonne. I liked every aspect of our trip...

5

561Sharri

2018-04

Lovely friendly hotel

We stayed as a family (6 adults) for 4 nights and had a wonderful holiday. We took a taxi from the airport and the driver kindly called through to the hotel who arranged for us to be picked up. All...

J

JoanCDallas

2018-04

average room in annex

We stayed in the annex building. The rooms were fine but the temperature of the room was very warm. We tried to open the windows but it was so windy we could not leave them open even a crack...