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    Newcastle-Under-Lyme

    Hotel

    Map-icon26 KING STREET

    Very Good
    591 reviews
    4.5
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    SEE ALL 144 PHOTOS
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageWheelchair accessible (may have limitations)
    • Tick-ImageCasino nearby
    • Tick-ImageBanquet hall
    • Plus-iconMore Amenities
    Hotel room is not available
    Book Now

    About Newcastle-Under-Lyme

    Map-Icon26 KING STREET

    Property Location
    With a stay at Borough Arms Hotel in Newcastle-Under-Lyme, you'll be within a 10-minute drive of Royal Stoke University Hospital and Keele University. This hotel is 3.5 mi (5.6 km) from Loomer Road Stadium and 3.5 mi (5.6 km) from The Potteries Museum and Art Gallery.


    Rooms
    Stay in one of 40 guestrooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.


    Amenities
    Make use of convenient amenities such as complimentary wireless Internet access, wedding services, and tour/ticket assistance.


    Dining
    Enjoy British cuisine at Ostler Restaurant, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekends from 8 AM to 10 AM for a fee.


    Business, Other Amenities
    Featured amenities include dry cleaning/laundry services and a safe deposit box at the front desk. Free self parking is available onsite.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Casino nearby Casino nearby
    • Banquet hall Banquet hall
    • Luggage storage Luggage storage
    • Meeting rooms Meeting rooms
    • 24-hour front desk 24-hour front desk
    • Breakfast available (surcharge) Breakfast available (surcharge)
    • Free WiFi Free WiFi
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Number of restaurants - 1 Number of restaurants - 1
    • Smoke-free property Smoke-free property
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Laundry facilities Laundry facilities
    • Wedding services Wedding services
    • Free self parking Free self parking

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    Rating Category

    Location

     4.5

    Sleep Quality

     4.0

    Rooms

     3.5

    Service

     4.5

    Value

     4.5

    Cleanliness

     4.0
    Business

    What our guests say

    J

    Jbl R

    2018-01

    Cheap and convenient but not very comfortable

    The staff were very pleasant, friendly and helpful, but the place itself lacks what I would look for in a B & B - namely warmth (in winter, at any rate), cleanliness and comfort. Admittedly it's...

    D

    Dale R

    2018-04

    Borough Arms Hotel.

    We stayed here for three nights. The room was basic but very clean, warm and comfortable. The bathroom was large and the shower excellent. Clean fresh towels everyday. The staff were outstanding...

    t

    theresatamblingson

    2018-04

    A lovely warm hotel

    The Borough Arms Hotel is the most friendly hotel I stay in, the staff are wonderful and nothing is a bother to them. Alan the barman such a lovely man, Louise on reception is so welcoming to you and...