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Rooms/Guests 2 Person in 1 Room

Chtaura

Hotel

Map-iconDAMASCUS ROAD

Very Good
20 reviews
4.5
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Please Note : Local ID is not accepted

About Chtaura

Map-IconDAMASCUS ROAD

Property Location
Located in Chtaura, Delora Hotel and Suites is within a 15-minute drive of Our Lady of Zahle and Bekaa and Cathedral of Our Lady of Deliverance. This hotel is 24.8 mi (40 km) from Le Mall Sin El Fil and 29.6 mi (47.6 km) from Zaitunay Bay.


Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.


Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access and concierge services.


Dining
Satisfy your appetite for lunch or dinner at Delora, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 11 AM.


Business, Other Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.


Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 20 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 20 reviews

Rating Category

Location

 4.5

Sleep Quality

 4.0

Rooms

 4.0

Service

 4.5

Value

 4.0

Cleanliness

 5.0

Location

 4.5

Sleep Quality

 4.0

Rooms

 4.5

Service

 4.5

Value

 4.0

Cleanliness

 5.0
Friends Getaway Family Business Couples

What our guests say

R

REEM3323

2018-08

Your 'hotel of choice' in Chtaura!!!

People who welcomed us at the reception are extremely nice and smiley and welcoming Value for money: The room was super clean, spacious and with a great price The location is great, there is also a...

G

Garo M

2018-09

New hotel with poor services

I was in hotel delora chtoura , in a family trip , lets start with the + , the hotel is nice from outside and inside , the reception team is helpfull and kind , the location is great , now for the...

t

tonyjR4608JO

2018-09

Disappointed

I was a bit disappointed with the service they have, the lack of staff...the breakfast was mediocre and the staff were all gloomy. The Jacuzzi in the room was out of order and they sent someone who...

w

winter56

2016-10

Lovely Place to stay

I found this hotel very clean and the service was fantastic. The rooms are enormous and well equipped. Buffet breakfast was good. There is a buffet lunch but only able to eat there once as busy the...

C

CyrilleMrad

2016-11

Nice place in a crowded area

We went to Delora Hotel on saturday november 12th to spend a night in the Bekaa away from the city. The hotel was like a center with many shops and cafes around it, but no noises at all gets into the...

D

DagherAudit

2017-07

Great hotel with amazing hospitality

A great hotel with great rooms and location. Very clean. Very calm while being close to everything. The rooms are nice with a modern furniture to give you a relaxing stay. The staff are friendly and...