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Santa Lucia

Hotel

Map-iconAVENIDA DEL ATLANTICO 353

Very Good
479 reviews
4.0
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  • Tick-Image24 hour front desk
  • Tick-Image24-hour check-in
  • Tick-Imageair conditioning
  • Tick-Imagebalcony
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Santa Lucia

Map-IconAVENIDA DEL ATLANTICO 353

Location
This 4-star conference hotel is located in the heart of Vecindario, on a main road and approximately a quarter mile from the sandy beach. Options for nightlife and entertainment, including shops, restaurants, bars and nightclubs, are not too far away.



Facilities
The hotel has 11 suites and 159 double rooms, which are located on 4 stories and are reachable by elevator. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a coat check, a safe and a currency exchange service. Internet access in public areas allows guests to stay in touch while on vacation. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the parking lot. Further services and facilities include a car rental service, room service, a wake-up call service, a laundry service and a hairdresser. Lectures, presentations and meetings can be held in one of the 7 conference rooms.



Rooms
Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a king-size bed. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children.



Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. Outdoor lounge chairs and umbrellas on the sun terrace create a perfect space for guests to relax and unwind. Recreational activities and facilities at the hotel include surfing, windsurfing, a gym, squash, a sauna and massage treatments or, for a fee, a solarium. Parents can unwind while the kids can participate in an entertainment program full of fun activities. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Dining facilities include a dining room, a café and a bar. The restaurant has air conditioning and high chairs for children. A variety of catering options can be booked. Guests can choose between half board and full board. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch.



Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities

  • 24 hour front desk 24 hour front desk
  • 24-hour check-in 24-hour check-in
  • air conditioning air conditioning
  • balcony balcony
  • bar/lounge bar/lounge
  • beauty parlour beauty parlour
  • bicycle hire bicycle hire
  • cafe cafe
  • cloak room cloak room
  • concierge services concierge services
  • conference room conference room
  • currency exchange currency exchange
  • elevator/lift elevator/lift
  • fitness center fitness center
  • hair dryer hair dryer
  • in-room safe in-room safe
  • internet access internet access
  • laundry service laundry service
  • massage centre massage centre
  • number of buildings/towers - number of buildings/towers -
  • number of floors - number of floors -
  • number of meeting rooms - number of meeting rooms -
  • outdoor pool outdoor pool
  • parasols parasols
  • parking parking
  • reception area reception area
  • restaurant restaurant
  • rooftop terrace rooftop terrace
  • room service room service
  • safe deposit box safe deposit box
  • sauna sauna
  • shopping arcade shopping arcade
  • sun loungers sun loungers
  • sunbathing terrace sunbathing terrace
  • swimming pool swimming pool
  • television facility television facility
  • total number of rooms - total number of rooms -

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 479 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 479 reviews

Rating Category

Location

4.0

Sleep Quality

4.0

Rooms

4.5

Service

4.0

Value

4.0

Cleanliness

4.5
Couples

What our guests say

S

SummertimeLady

2018-02

Never been the canaries before.

Lovely hotel, friendly staff, especially the waiters and waitresses and cleaners, one thing we had to ask for towels nearly every day, they kept leaving us one face towel short one day we had to ask...

C

CherylB3

2018-03

Everything you could ask for!

From the pre-visit liaison to the welcome at reception, the staff at this hotel are efficient and excellent. Pleasant and lovely to deal with. The room is clean and all accommodations acceptable...

N

Nicole95123

2018-04

Not a very happy traveler!

We stayed here for tonight on our way back home from Lanzarote. I know it’s airport hotel and I can’t have high expectations but there is some basics that needs to be done at a hotel. When we arrived...