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About Maasai Mara

Map-Icon MASAI MARA NATIONAL RESERVE

Location
This hotel is located in the Maasai Mara. The nearest airport is Nairobi - Jomo Kenyatta Int. (NBO).

Facilities
Guests have a choice of 51 non-smoking rooms. The hotel provides a library, a conference room and a business center. The hotel has wheelchair-accessible facilities. Parking spaces are available to guests traveling by car.

Rooms
Amenities in some rooms include a safe and a minibar. A mini fridge and a tea/coffee station are standard features. Bathrooms are equipped with a shower. The hotel has family rooms and 1 smoking room.

Sports/Entertainment
At the hotel, guests can exercise and enjoy activities or just unwind. The outdoor pool complex provides invigorating refreshment. Fine weather can be enjoyed on the terrace. Parents can unwind while the kids can participate in an entertainment program full of fun activities. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311

Meals
The hotel features dining services including a restaurant, a dining room and a bar.

Amenities

balcony
concierge services
designated smoking areas
desk
garden
hair dryer
in-room safe
library
luggage storage
multilingual staff
one meeting room
outdoor pool
restaurant
slippers
terrace
total number of rooms -
tours/ticket assistance

Booking Policy

As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
For any query or clarification, please write to us at care@easemytrip.com

5.0 /5

Excellent

Based on 606 reviews

Guest Rating

5.0/5

Amazing value for money!

Based on 606 reviews

Rating Category

Rooms

5.0

Service

5.0

Value

4.5

Cleanliness

5.0

Sleep Quality

4.5

Location

4.5

Couples Friends Getaway

What our guests say

SharletteWilliams

2017-05

Best Part of our Honeymoon

My husband and I spent our Honeymoon traveling in Kenya. We spent four nights at the Fairmont Mara Safari Club and it was absolutely amazing. The hospitality was top notch from the moment we...

bjkahansen

2017-09

Luxurious Stay

Perched on the cliffs above a scenic river, this beautiful lodge has all of the luxuries of home in a wild setting. Friendly staff, great food, comfortable accommodations and fantastic game drive...

abd696

2017-11

Very nice

Wow .....very nice place the food is first class, the tents are first class and the staff are first class...each and every one of them goes the extra mile to make your stay one that you'll remember...