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Pekanbaru

Hotel

Map-iconJL. TENGKU ZAINAL ABIDIN KOMPLEK MAL

Very Good
232 reviews
4.0
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SEE ALL 100 PHOTOS
  • Tick-ImageCategory (Official)
  • Tick-ImageCategory (Recommended)
  • Tick-ImageBar(S)
  • Tick-ImageRestaurant(S)
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Pekanbaru

Map-IconJL. TENGKU ZAINAL ABIDIN KOMPLEK MAL

Property Location
A stay at Grand Jatra Hotel Pekanbaru places you in the heart of Pekanbaru, steps from Pekan Baru Mall and 13 minutes by foot from Great Mosque of An-Nur. This 4.5-star hotel is 2 mi (3.3 km) from Riau University and 2.5 mi (4.1 km) from Ciputra Seraya Mall.


Rooms
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and coffee/tea makers.


Amenities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.


Dining
Enjoy Asian cuisine at Bellagio Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage.


Amenities

  • Category (Official) Category (Official)
  • Category (Recommended) Category (Recommended)
  • Bar(S) Bar(S)
  • Restaurant(S) Restaurant(S)
  • Internet Access Internet Access
  • Wlan Access Wlan Access
  • Room Service Room Service
  • Bathroom Bathroom
  • Shower Shower
  • Internet Access Internet Access
  • Minibar Minibar
  • Air Conditioning (Centrally Regulated) Air Conditioning (Centrally Regulated)
  • Double Bed Double Bed
  • Tea/Coffee Maker Tea/Coffee Maker
  • Outdoor Pool(S) Outdoor Pool(S)
  • Sauna Sauna
  • Massage Massage
  • Gym Gym
  • Number Of Pools Number Of Pools

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 232 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 232 reviews

Rating Category

Location

 4.0

Sleep Quality

 3.5

Rooms

 3.5

Service

 4.0

Value

 3.5

Cleanliness

 3.5

Location

 4.0

Sleep Quality

 3.5

Rooms

 3.5

Service

 4.0

Value

 3.5

Cleanliness

 3.5

Location

 4.0

Sleep Quality

 3.5

Rooms

 3.5

Service

 4.0

Value

 3.5

Cleanliness

 3.5

Location

 4.0

Sleep Quality

 3.5

Rooms

 3.5

Service

 4.0

Value

 3.5

Cleanliness

 3.5

Location

 4.0

Sleep Quality

 3.5

Rooms

 3.5

Service

 4.0

Value

 3.5

Cleanliness

 3.5
Business Family Couples

What our guests say

T

TG9365

2018-12

Excellent Staff

I stay here once a year for business. While the rooms could definitely use a facelift and re-wiring (certain lights won’t shut off unless you hit the kill switch), the staff is friendly and helpful...

d

dr_ganlt

2018-12

Can Do Hotel

Took us almost 6 hours from Sorek to Pekan Baru due to road upgrading works and floods. Arrived hotel at 11 pm and the rooms have been reserved for us. Good hot showers and comfortable bed and soft...

S

Shally A

2018-12

A Cozy Hotel with Great Services

It was the second time for my family and I stayed in Grand Jatra hotel Pekanbaru. It seemed we didn't think of other hotel else to go! It was on December 13, 2018, although it was only a night, but...

p

putrajayas

2018-01

The best experience stay in hotel

If you go to Pekanbaru, Riau province... and you need comfortable, this hotel can be your choice. All you need, you can get it. Location: strategic location, near to bussiness area: mal, department...

G

Galih_Wanggono

2018-11

In the heart of the city

It was a very good stay. Look old in the aisle, yet catchy and once inside its quite warming. I choose the non smoking room, and no bad odor inside which is very good. Booked directly to the hotel...

f

fredyk78

2018-09

Best Location

This hotel located next to Mall Pekanbaru, the good thing is it has connecting door to the mall, in level 2 and ground level. The parking lot is sharing with the hotel. It also have a quite famous...

v

vijay y

2018-10

Big hotel with undersized staff

This is a very big property with big rooms but somehow say poorly managed. Old rooms need renovation and lot of amendments are needed as per the standard of a five star hotel. Every floor is having...