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    Pigeon Forge

    Hotel

    Map-icon308 HENDERSON CHAPEL RD

    Very Good
    344 reviews
    3.5
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    SEE ALL 100 PHOTOS
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageGift shops or newsstand
    • Tick-ImageFree RV, bus, truck parking
    • Tick-ImageConference space size (meters) - 106
    • Plus-iconMore Amenities
    Hotel room is not available
    Book Now

    About Pigeon Forge

    Map-Icon308 HENDERSON CHAPEL RD

    Property Location
    With a stay at Holiday Inn Express Pigeon Forge/Near Dollywood in Pigeon Forge, you'll be within a 10-minute walk of Titanic Museum and Hollywood Wax Museum. This family-friendly hotel is 0.9 mi (1.5 km) from Island at Pigeon Forge and 4 mi (6.4 km) from Dollywood.


    Rooms
    Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.


    Amenities
    Don't miss out on recreational opportunities including an indoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and a fireplace in the lobby.


    Dining
    A complimentary buffet breakfast is included.


    Business, Other Amenities
    Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Gift shops or newsstand Gift shops or newsstand
    • Free RV, bus, truck parking Free RV, bus, truck parking
    • Conference space size (meters) - 106 Conference space size (meters) - 106
    • Free WiFi Free WiFi
    • Downhill skiing nearby Downhill skiing nearby
    • Number of indoor pools - 1 Number of indoor pools - 1
    • Wheelchair accessible parking Wheelchair accessible parking
    • Water dispenser Water dispenser
    • Wheelchair-accessible meeting spaces/business center Wheelchair-accessible meeting spaces/business center
    • Barbecue grill(s) Barbecue grill(s)
    • Coffee/tea in common areas Coffee/tea in common areas
    • Laundry facilities Laundry facilities
    • Elevator Elevator
    • Fitness facilities Fitness facilities
    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Banquet hall Banquet hall
    • Wheelchair-accessible van parking Wheelchair-accessible van parking
    • Meeting rooms Meeting rooms
    • Television in common areas Television in common areas
    • Wheelchair-accessible pool Wheelchair-accessible pool
    • Internet access in public areas - high speed Internet access in public areas - high speed
    • Business center Business center
    • 24-hour front desk 24-hour front desk
    • Outdoor seasonal pool Outdoor seasonal pool
    • Golfing nearby Golfing nearby
    • Smoke-free property Smoke-free property
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Use of nearby fitness center (discount) Use of nearby fitness center (discount)
    • Free self parking Free self parking
    • Conference space Conference space
    • Wheelchair accessible path of travel Wheelchair accessible path of travel
    • Conference space size (feet) - 1140 Conference space size (feet) - 1140
    • 24-hour business center 24-hour business center

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    3.5 /5

    Excellent

    Based on 344 reviews

    Guest Rating

    3.5/5

    Amazing value for money!

    Based on 344 reviews

    Rating Category

    Location

     4.5

    Sleep Quality

     4.0

    Rooms

     4.0

    Service

     4.0

    Value

     3.5

    Cleanliness

     4.0

    Location

     4.5

    Sleep Quality

     4.0

    Rooms

     4.0

    Service

     4.0

    Value

     3.5

    Cleanliness

     4.0

    Location

     4.5

    Sleep Quality

     4.0

    Rooms

     4.0

    Service

     4.0

    Value

     3.5

    Cleanliness

     4.0

    Cleanliness

     4.0

    Value

     3.5

    Service

     4.0

    Rooms

     4.0

    Sleep Quality

     4.0

    Location

     4.5

    Cleanliness

     4.0

    Value

     3.5

    Service

     4.0

    Rooms

     4.0

    Sleep Quality

     4.0

    Location

     4.5
    Couples Family Solo Travel

    What our guests say

    D

    Dianne L

    2018-11

    Great couples get a way

    My husband and I recently stayed here at Holiday Inn Express for our anniversary for a weekend getaway. Love this hotel! Very clean rooms, wonderful kind staff, reasonable price. Very comfortable bed...

    j

    janetd251

    2018-12

    good accommodations

    We had great customer care. This is a newly remodeled Holiday inn express. They are also still in the process. They tried to accommodate all of our concerns. The beds were really comfortable...

    T

    Theresa P

    2018-12

    Great hotel, under construction

    We just stayed at this hotel the past 2 night. The check in process was easy and fast. Our room was clean and the beds were comfortable. The hotel is under construction and there was a sign that the...

    T

    Travelerfrank79

    2018-11

    Under construction/ loud noise/ no rest

    From the time I walked in, I was told “we are under construction”....that was the answer to any question I had. I am disabled and made my reservation on the IHG app for an accommodating room. I...

    D

    Dave T

    2018-10

    Good location & great room

    Set just off the main strip this place is central to everything but nice and quiet. The front desk guy called Doyle was really helpful with advice and recommendations. The room was modern and the...

    J

    James B

    2018-10

    Remodeling Incomplete / Construction Mess

    We use 100% Holiday Inn / Express Hotels and this was our worst stay ever. Our 5th floor room had some renovations but many items incomplete. The shower had no grab bars, no soap dish, no corner...