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About Mayagüez

Map-Icon 2701 HIGHWAY #2 HOSTOS AVENUE

Facilities
Guests can enjoy the pleasant ambience of one of the 141 rooms, 4 suites, 22 single rooms and 63 double rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. A coat check, a safe, a TV room, a playroom, room service, a conference room and a business center are available. Wireless internet access allows guests to stay connected while on vacation. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the parking lot.

Rooms
Rooms are equipped with air conditioning. All rooms are carpeted and include a double bed or a king-size bed. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 104 non-smoking rooms and 1 smoking room.

Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Fine weather can be enjoyed on the terrace. After an eventful day, guests can work out and recharge in the gym. Parents can unwind while the kids can participate in an entertainment program full of fun activities. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311

Meals
Dining facilities include a restaurant (with high chairs), a dining room, a breakfast room and a pub. A continental breakfast buffet ensures a great start to the day. At lunch, guests order their favorite dishes à la carte.

Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities

24 hour front desk
24-hour check-in
air conditioning
arcade/game room
bar/lounge
breakfast services
casino
children's club/pool
cloak room
concierge services
conference room
desk
dining room
elevator/lift
fitness center
free local calls
hair dryer
high chairs
internet access
iron/ironing board
luggage storage
multilingual staff
number of buildings/towers -
number of floors -
number of pools
outdoor pool
premium tv channels
reception area
restaurant
safe deposit box
swimming pool
television facility
total number of rooms -
wheelchair access

Booking Policy

As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
For any query or clarification, please write to us at care@easemytrip.com

4.0 /5

Excellent

Based on 295 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 295 reviews

Rating Category

Location

4.0

Sleep Quality

4.0

Rooms

4.0

Service

4.0

Value

4.0

Cleanliness

4.0

Couples Business

What our guests say

Yuanxi Z

2018-03

fine stay

the stay was fine. only hiccup was that the internet was broken and we had a hard time getting a new set of passcodes. the location makes it a bit difficult to enjoy the town. parking is fine but can...

Nellie1949

2018-01

Want a great time, Inexpensive and gorgeous weather. Read this!

Hi There, I live in Florida and I have visited, PR on numerous occasions. This Hotel and Casino, is very affordable and has great amenities. It's in Mayaguez, Puerto Rico, there is also another one...

Lynda R

2018-04

Pleasant Surprise

Clean, comfortable and affordable! The staff was amazing. Ashley at the front desk had answers to every question we could think of! Every employee from the casino to security and housekeeping was so...