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Rooms/Guests 2 Person in 1 Room

Otavalo

Hotel

Map-iconJUAN MONTALVO 4-44

Very Good
181 reviews
4.0
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Please Note : Local ID is not accepted

About Otavalo

Map-IconJUAN MONTALVO 4-44

Property Location
Located in Otavalo, Hotel Doña Esther is within a 15-minute drive of Condor Park and Peguche Waterfall. This hotel is 11.2 mi (18.1 km) from Cuicocha Lake.


Rooms
Make yourself at home in one of the 13 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily.


Amenities
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11 AM.


Business, Other Amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).


Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 181 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 181 reviews

Rating Category

Location

 4.5

Sleep Quality

 4.0

Rooms

 4.0

Service

 4.0

Value

 4.0

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.0

Rooms

 4.0

Service

 4.0

Value

 4.0

Cleanliness

 4.5
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What our guests say

k

kaspar s

2018-09

Lovely place in the middle of the town

It is a beautiful place located in the middle of Otavalo. The rooms are located on several floors around a patio with a scenic roof terrace on top. One can choose between several breakfast options...

J

Jansje S

2018-11

Cozy stay in Otovalo

What a lovely stay we had here at the Hotel Dona Esther, a lovely colonial style home with the rooms built around the inner courtyard. It is located right in the centre of the town and thus in short...

m

mblp31

2018-12

Lovely quaint little hotel

Lovely quaint little hotel, simple rooms but atmospheric, close to the main square. There is a small sitting area with books in various languages, also a rooftop patio with great views. Friendly...

e

elmadaeu

2018-02

Perfect

I spent four nights at Dona Esther and was more than pleased with everything. The hostal was accommodating of my super late arrival, even providing a car service to transport me from the Quito...

t

tericksen12

2018-04

Beautiful hotel! Clean and comfortable with great staff and restaurant!

Stayed here in April with my son. I had been to Ecuador 20 years ago and I wanted my teenage son to know the area that I loved so much. Dona Esther did not disappoint while we were there. Staff...

c

caughlins

2018-04

Charming stay in a great location

We stayed for 3 nights in this cozy hostal. The place has a true feeling of Otavalo with clean, comfortable, basic rooms and an excellent restaurant. The staff are exceptional. The location allows...