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    Québec City

    Hotel

    Map-icon775, AVENUE HONORE-MERCIER, QUEBEC CITY, QUEBEC G1R 6A5, CANADA

    Very Good
    836 reviews
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    SEE ALL 100 PHOTOS
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageGift shops or newsstand
    • Tick-ImageWheelchair accessible (may have limitations)
    • Tick-ImageBanquet hall
    • Plus-iconMore Amenities
    Hotel room is not available
    Book Now

    About Québec City

    Map-Icon775, AVENUE HONORE-MERCIER, QUEBEC CITY, QUEBEC G1R 6A5, CANADA

    Property Location
    With a stay at Hôtel Palace Royal centre-ville, you'll be centrally located in Quebec, steps from Le Capitole and 11 minutes by foot from Quebec City Town Hall. This 4-star hotel is 0.3 mi (0.5 km) from Quebec City Convention Center and 0.3 mi (0.5 km) from Parliament Building.


    Rooms
    Make yourself at home in one of the 234 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a memory foam bed. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


    Amenities
    Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Dining
    Satisfy your appetite for lunch or dinner at the hotel's restaurant, Beffroi Steak House, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 1:00 PM for a fee.


    Business, Other Amenities
    Featured amenities include complimentary wired Internet access, a computer station, and express check-out. Planning an event in Quebec? This hotel has 6932 square feet (644 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Gift shops or newsstand Gift shops or newsstand
    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Banquet hall Banquet hall
    • Number of meeting rooms - 10 Number of meeting rooms - 10
    • Conference space size (meters) - 418 Conference space size (meters) - 418
    • Free wired internet Free wired internet
    • Wheelchair-accessible fitness center Wheelchair-accessible fitness center
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Number of indoor pools - 1 Number of indoor pools - 1
    • Wheelchair accessible parking Wheelchair accessible parking
    • Wedding services Wedding services
    • Wheelchair-accessible lounge Wheelchair-accessible lounge
    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant
    • Luggage storage Luggage storage
    • Porter/bellhop Porter/bellhop
    • Business center Business center
    • Multilingual staff Multilingual staff
    • 24-hour front desk 24-hour front desk
    • Breakfast available (surcharge) Breakfast available (surcharge)
    • Number of restaurants - 1 Number of restaurants - 1
    • Wheelchair-accessible meeting spaces/business center Wheelchair-accessible meeting spaces/business center
    • Smoke-free property Smoke-free property
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Snack bar/deli Snack bar/deli
    • Sauna Sauna
    • Laundry facilities Laundry facilities
    • Elevator Elevator
    • Conference space Conference space
    • Fitness facilities Fitness facilities
    • ATM/banking ATM/banking
    • Conference space size (feet) - 4502 Conference space size (feet) - 4502
    • Concierge services Concierge services

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    4.0 /5

    Excellent

    Based on 836 reviews

    Guest Rating

    4.0/5

    Amazing value for money!

    Based on 836 reviews

    Rating Category

    Cleanliness

     4.5

    Value

     4.0

    Service

     4.0

    Rooms

     4.5

    Sleep Quality

     4.5

    Location

     5.0
    Family Couples

    What our guests say

    j

    jj_cricket

    2017-08

    Location is the best

    Stayed here last Summer and this hotel is ideally located to walk to old city. The staff was very friendly and helpful understanding that my French was "Je parle Francais un pen". I was able to walk...

    C

    Carmen J

    2018-04

    Perfect Location

    Staff were extremely accommodating and the location is perfect given it’s close proximity to Old Quebec City, Palais Montcalm, and interesting clothing and souvenir shops. As an aside, the room had...

    J

    Joe-Anne M

    2018-04

    Daughter got stuck in elevator to basement but a good location just take the stairs!

    IN A Nut Shell-The location of this hotel is very good, the rooms were clean but if the cleaning service arrives while you are showering they do not come back. Staff was friendly. Felt they nickle...