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Klosters-Serneus

Hotel

Map-iconALTE BAHNHOFSTRASSE 1

Very Good
138 reviews
4.5
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  • Tick-Imageair conditioning
  • Tick-Imageconcierge services
  • Tick-Imagedesignated smoking areas
  • Tick-Imageelevator/lift
  • Plus-iconMore Amenities
Hotel room is not available
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Please Note : Local ID is not accepted

About Klosters-Serneus

Map-IconALTE BAHNHOFSTRASSE 1

Location
This hotel is located in the heart of Klosters.



Facilities
The hotel has an elevator and features 53 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. The hotel provides a baggage storage service, a safe, a playroom, a childcare service and room service. Wireless internet access in public areas allows guests to stay connected. Parking facilities available to guests include a garage and a parking lot.



Rooms
Rooms feature a kitchen and a bathroom, and central heating ensures just the right temperature. Some rooms have a balcony, which gives guests additional space for rest and relaxation. All rooms are carpeted and include a double bed and a sofa bed. Children's beds can be requested for younger guests. There is also a safe and a desk or, for an additional fee, a minibar. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. A telephone, a TV, a radio and WiFi (no extra charge) ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms and non-smoking rooms.



Sports/Entertainment
A refreshing swim in the indoor pool complex is a great way to unwind. Outdoor lounge chairs are ready and waiting on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, skiing, a gym, a spa, a sauna, a steam bath and massage treatments. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Various dining options are available, including a restaurant, a dining room and a bar. A bed and breakfast package is offered as a catering option. Breakfast, lunch and dinner are available. The menu also offers gluten-free meals and vegetarian dishes. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.



Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities

  • air conditioning air conditioning
  • concierge services concierge services
  • designated smoking areas designated smoking areas
  • elevator/lift elevator/lift
  • garden garden
  • in-room safe in-room safe
  • luggage storage luggage storage
  • multilingual staff multilingual staff
  • number of buildings/towers - number of buildings/towers -
  • number of floors - number of floors -
  • pets allowed pets allowed
  • restaurant restaurant
  • sauna sauna
  • ski storage ski storage
  • terrace terrace
  • total number of rooms - total number of rooms -
  • tours/ticket assistance tours/ticket assistance
  • year built year built

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 138 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 138 reviews

Rating Category

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.0

Cleanliness

 4.5
Family Couples

What our guests say

J

Jaqen

2018-04

The right spot to experience Swiss hospitality..

This charming hotel was just perfect for us. From the moment we arrived, the receptionist made us feel very welcomed and we already knew it would be a perfect stay for us. The halls & rooms are...

f

fredrik_ban

2018-03

Hidden gem

Excellent hotel, and a very good recommendation if you have a family of more than 4, which always seem to complicate things, as one is most of times directed to the choice of having two separate...

B

Butch-Nellie

2018-02

Amazing

A truely amazing experience. Location: Doesn't get much better than this, 1 minute walk to the supermarket, 2 minute walk to the train station, 3 minute walk to the gondola. Rooms: clean, large...