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Puerto Morelos

Hotel

Map-iconCARRETERA CHETUMAL

Very Good
5316 reviews
4.0
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SEE ALL 100 PHOTOS
  • Tick-ImageSandy Beach
  • Tick-ImageSun Loungers
  • Tick-ImageParasols
  • Tick-ImageLocated On Main Road
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Puerto Morelos

Map-IconCARRETERA CHETUMAL

Property Location
When you stay at Iberostar Paraiso Beach All Inclusive in Playa del Carmen, you'll be on the beach and within a 5-minute drive of El Manglar Golf Course. This all-inclusive resort is 6.8 mi (11 km) from Sanctuary of Hope and Time Capsule and 7 mi (11.2 km) from Tres Rios Ecopark.

Rooms
Make yourself at home in one of the 424 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a health club, and an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 4 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.

Amenities

  • Sandy Beach Sandy Beach
  • Sun Loungers Sun Loungers
  • Parasols Parasols
  • Located On Main Road Located On Main Road
  • Year Of Construction Year Of Construction
  • Year Of Renovation Year Of Renovation
  • Annexe Buildings Annexe Buildings
  • Number Of Floors - Annexe Number Of Floors - Annexe
  • Garden (M²) Garden (M²)
  • Terrace (M²) Terrace (M²)
  • Number Of Rooms (Total) Number Of Rooms (Total)
  • Number Of Double Rooms Number Of Double Rooms
  • Number Of Suites Number Of Suites
  • Number Of Junior Suites Number Of Junior Suites
  • Category (Official) Category (Official)
  • Category (Recommended) Category (Recommended)
  • Beach Beach
  • Golf Course Golf Course
  • 24-Hour Reception 24-Hour Reception
  • 24-Hour Check-In 24-Hour Check-In
  • Hotel Safe Hotel Safe
  • Currency Exchange Currency Exchange
  • Newspaper Kiosk Newspaper Kiosk
  • Shops Shops
  • Hairdresser Hairdresser
  • Bar(S) Bar(S)
  • Nightclub Nightclub
  • Theatre Theatre
  • Restaurant(S) Restaurant(S)
  • Restaurant(S) With Air Conditioning Restaurant(S) With Air Conditioning
  • Restaurant(S) With Non-Smoking Area Restaurant(S) With Non-Smoking Area
  • Conference Room Conference Room
  • Internet Access Internet Access
  • Wlan Access Wlan Access
  • Room Service Room Service
  • Laundry Service Laundry Service
  • Medical Assistance Medical Assistance
  • Bicycle Cellar Bicycle Cellar
  • Car Park Car Park
  • Kids Club Kids Club
  • Playground Playground
  • Restaurant(S) With Smoking Area Restaurant(S) With Smoking Area
  • City Hotel City Hotel
  • Beach Hotel Beach Hotel
  • Club Resort Club Resort
  • Village Village
  • Spa Hotel Spa Hotel
  • Golf Hotel Golf Hotel
  • Conference Hotel Conference Hotel
  • Hotel De Charme Hotel De Charme
  • Family-Friendly Hotel Family-Friendly Hotel
  • Business Hotel Business Hotel
  • Full Board Full Board
  • Breakfast Buffet Breakfast Buffet
  • Lunch Buffet Lunch Buffet
  • Evening Buffet Evening Buffet
  • À La Carte Dinner À La Carte Dinner
  • All Inclusive All Inclusive
  • Drinks Included Drinks Included
  • Continental Breakfast Continental Breakfast
  • Fax Fax
  • Telephone Hotel Telephone Hotel
  • American Express American Express
  • Visa Visa
  • Mastercard Mastercard
  • Bathroom Bathroom
  • Shower Shower
  • Bathtub Bathtub
  • Hairdryer Hairdryer
  • Direct Dial Telephone Direct Dial Telephone
  • Satellite/Cable Tv Satellite/Cable Tv
  • Internet Access Internet Access
  • Minibar Minibar
  • King-Size Bed King-Size Bed
  • Air Conditioning (Centrally Regulated) Air Conditioning (Centrally Regulated)
  • Safe Safe
  • Balcony/Terrace Balcony/Terrace
  • Tv Tv
  • Double Bed Double Bed
  • Air Conditioning (Individually Regulated) Air Conditioning (Individually Regulated)
  • Tea/Coffee Maker Tea/Coffee Maker
  • Wheelchair Access Wheelchair Access
  • Outdoor Pool(S) Outdoor Pool(S)
  • Swimming Pool Swimming Pool
  • Children's Pool Children's Pool
  • Pool Bar Pool Bar
  • Sun Loungers Sun Loungers
  • Parasols Parasols
  • Jacuzzi Jacuzzi
  • Sauna Sauna
  • Sun Terrace Sun Terrace
  • Steam Bath Steam Bath
  • Massage Massage
  • Diving Diving
  • Windsurfing Windsurfing
  • Sailing Sailing
  • Catamaran Catamaran
  • Canoe Canoe
  • Table Tennis Table Tennis
  • Aerobics Aerobics
  • Gym Gym
  • Archery Archery
  • Horse Riding Horse Riding
  • Cycling/Mountain Biking Cycling/Mountain Biking
  • Basketball Basketball
  • Beach Volleyball Beach Volleyball
  • Billiards/Snooker Billiards/Snooker
  • Bocce Bocce
  • Golf Golf
  • Entertainment Programme Entertainment Programme
  • Children's Entertainment Children's Entertainment
  • Tennis Tennis
  • Number Of Pools Number Of Pools

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com

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Based on 5316 reviews

Rating Category

Location

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Sleep Quality

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Rooms

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Service

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Value

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Cleanliness

 4.5

Location

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Sleep Quality

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Service

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Value

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Family Couples Friends Getaway

What our guests say

M

Melissa M

2019-01

Amazing spot for destination wedding

I travelled here from Jan 5-12 for our destination wedding and I couldn't have asked for better service or quality. We were a group of 70 and they really accomodated us and made sure we had a quick...

b

brokauppila

2019-01

Service

Stayed in room 1246. The service was top notch. We tried multiple bars on the resort. Lots of fresh ingredients for the drinks and lots of varieties, not once were we told no to making a certain...

N

Nicole A

2019-01

Wonderful vacaction!!!

We stayed at the Del Mar from January 10-17 and loved this resort. It is a large resort, so there are many places to visit and things to do. Service was great! Room was clean. When we checked in...

M

MariaMcWaid

2018-04

Average

Mostly disappointed in the beach which had tall piles of seaweed along the shore and never picked up all week. Definitely not the best beach as there were also a lot of large rocks in the ocean. Not...

T

Tropical_Memories

2018-04

Everything was perfect aside from our encounter with Sunwing Rep! Use caution!

Our family of 5 chose this resort as we were wanting to return to the Caribbean side this time! We have vacationed annually in sunny Mexico for many years but had not ventured over to the Caribbean...

P

Patrick Z

2018-04

Pat & Jan from Nebraska

My wife and I spent a week at the Del Mar Resort. This Resort is worth going to --- it is clean --- friendly and safe. Food is above average and plenty to chose from.--- no problem with the liquor. I...