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    Astana

    Hotel

    Map-iconUL. KARASAKAL ERIMBETOV, 65

    Very Good
    117 reviews
    4.0
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    SEE ALL 95 PHOTOS
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageTrain station pickup (surcharge)
    • Tick-ImageReception hall
    • Tick-ImageNumber of meeting rooms - 1
    • Plus-iconMore Amenities
    Hotel room is not available
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    About Astana

    Map-IconUL. KARASAKAL ERIMBETOV, 65

    Property Location
    When you stay at Jumbaktas Hotel in Astana, you'll be in the business district, within a 5-minute drive of Khan Shatyr and Korme Exhibition Complex. This 4-star hotel is 1.1 mi (1.7 km) from Kazakhstan Ministry of Foreign Affairs and 1.1 mi (1.8 km) from Keruen.


    Rooms
    Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.


    Amenities
    Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).


    Dining
    For lunch or dinner, stop by Jumbaktas, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.


    Business, Other Amenities
    Featured amenities include a business center, express check-in, and express check-out. Planning an event in Astana? This hotel has facilities measuring 8070 square feet (750 square meters), including a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Train station pickup (surcharge) Train station pickup (surcharge)
    • Reception hall Reception hall
    • Number of meeting rooms - 1 Number of meeting rooms - 1
    • Conference space size (meters) - 280 Conference space size (meters) - 280
    • Free WiFi Free WiFi
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Number of indoor pools - 1 Number of indoor pools - 1
    • Airport transportation - pickup (surcharge) Airport transportation - pickup (surcharge)
    • Free buffet breakfast Free buffet breakfast
    • Area shuttle (surcharge) Area shuttle (surcharge)
    • Airport transportation (surcharge) Airport transportation (surcharge)
    • Accessible airport shuttle Accessible airport shuttle
    • Luggage storage Luggage storage
    • Free breakfast Free breakfast
    • Billiards or pool table Billiards or pool table
    • Business center Business center
    • 24-hour front desk 24-hour front desk
    • Number of restaurants - 1 Number of restaurants - 1
    • Spa services on site Spa services on site
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Number of coffee shops/cafes - 1 Number of coffee shops/cafes - 1
    • Laundry facilities Laundry facilities
    • Steam room Steam room
    • Free self parking Free self parking
    • Elevator Elevator
    • Conference space Conference space
    • Fitness facilities Fitness facilities
    • ATM/banking ATM/banking
    • Conference space size (feet) - 3014 Conference space size (feet) - 3014
    • Concierge services Concierge services

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    What our guests say

    t

    tbarro204301

    2018-06

    Nice hotel

    Good hotel and helpful staff, but pictures on booking.com implied use of the pool would be free and not at extra cost. This was a shame. Otherwise it was mostly fine although the breakfast hall was a...

    A

    Alan C

    2018-06

    Well situated and friendly

    I stayed at the Jumbaktas for two nights in early June 2018. The staff were all friendly and the receptionists all spoke some English. The room was a good size and very clean. But best was its...

    d

    deenoonan

    2018-08

    Misleading (no pool!) and shoddy

    Primarily chosen due to picture of pool on booking website - at no point was there additional fees quoted. On the first day we attempted to access the POOL and GYM facilities and we were told of the...