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    Mandarin Oriental Palace, Luzern

    Hotel

    Map-iconHaldenstrasse 10

    Very Good
    1158 reviews
    4.5
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    SEE ALL 40 PHOTOS

    SUPERIOR

    2 x Guest | 1 x Room

    894
    {{selectMRoom.np-selectMRoom.npDisc}}
    base price(Per Night)
    • Tick-Image24-hour check-in
    • Tick-Imageadjoining rooms
    • Tick-Imageair conditioning
    • Tick-Imagebaby sitting
    • Plus-iconMore Amenities
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    Room Type
    Benefits
    Per Night Price
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    SUPERIOR

    room-image
    1. SUPERIOR
    Room With Breakfast
    Tick-Icon Breakfast
    Tick-IconBooking is Non Refundable
    894 (Per Night)
    Booking is Non Refundable
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    SUPERIOR, ACCESSIBLE

    room-image
    1. SUPERIOR
    2. ACCESSIBLE
    Room With Breakfast
    Tick-Icon Breakfast
    Tick-IconBooking is Non Refundable
    894 (Per Night)
    Booking is Non Refundable
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    SUPERIOR, LAKE VIEW

    room-image
    1. SUPERIOR
    2. LAKE VIEW
    Room With Breakfast
    Tick-Icon Breakfast
    Tick-IconBooking is Non Refundable
    1273 (Per Night)
    Booking is Non Refundable
    {{agentcode}}

    SUPERIOR, LAKE VIEW, BALCONY

    room-image
    1. SUPERIOR
    2. LAKE VIEW
    3. BALCONY
    Room With Breakfast
    Tick-Icon Breakfast
    Tick-IconBooking is Non Refundable
    1319 (Per Night)
    Booking is Non Refundable
    {{agentcode}}

    DELUXE, LAKE VIEW

    room-image
    1. DELUXE
    2. LAKE VIEW
    Room With Breakfast
    Tick-Icon Breakfast
    Tick-IconBooking is Non Refundable
    1647 (Per Night)
    Booking is Non Refundable
    {{agentcode}}

    junior suite, lake view

    room-image
    1. junior suite
    2. lake view
    Room With Breakfast
    Tick-Icon Breakfast
    Tick-IconBooking is Non Refundable
    3089 (Per Night)
    Booking is Non Refundable
    {{agentcode}}

    JUNIOR SUITE, LAKE VIEW, TERRACE

    room-image
    1. JUNIOR SUITE
    2. LAKE VIEW
    3. TERRACE
    Room With Breakfast
    Tick-Icon Breakfast
    Tick-IconBooking is Non Refundable
    3228 (Per Night)
    Booking is Non Refundable

    About Mandarin Oriental Palace, Luzern

    Map-IconHaldenstrasse 10

    Location
    This 5-star hotel warmly welcomes guests in Lucerne. There are connections to public transportation in the immediate vicinity.


    Facilities
    The hotel is located in a historic building constructed in 1906. 5 suites, 11 single rooms and 167 double rooms are located on 6 stories and can be reached by elevator. The friendly staff at the reception desk are happy to answer any questions. 24-hour room service, a conference room and a business center are available. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the parking lot.


    Rooms
    Air conditioning ensures that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features of some rooms. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable vacation. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. The hotel has family rooms, 129 non-smoking rooms and 1 smoking room.


    Sports/Entertainment
    A sun terrace is a great place to while away the hours. Sporty guests can enjoy tennis. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath and massage treatments and, for an additional fee, a beauty salon and Ayurveda treatments. A casino offers fun and entertainment.


    Meals
    Various dining options are available, including a dining room, a breakfast room and a bar. Warm hospitality and a cozy atmosphere await guests in 3 non-smoking restaurants. Half board is offered as a catering option. A generous breakfast buffet and dinner offer culinary delights every day.


    Payment
    The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

    Amenities

    • 24-hour check-in 24-hour check-in
    • adjoining rooms adjoining rooms
    • air conditioning air conditioning
    • baby sitting baby sitting
    • banquet facility banquet facility
    • bar/lounge bar/lounge
    • bicycle hire bicycle hire
    • business centre business centre
    • coffee/tea coffee/tea
    • concierge services concierge services
    • currency exchange currency exchange
    • designated smoking areas designated smoking areas
    • elevator/lift elevator/lift
    • exhibit space exhibit space
    • fitness center fitness center
    • flower shop flower shop
    • garage garage
    • housekeeping housekeeping
    • internet access internet access
    • laundry service laundry service
    • limousine service limousine service
    • medical service medical service
    • meeting room meeting room
    • multilingual staff multilingual staff
    • number of buildings/towers - number of buildings/towers -
    • parking parking
    • pets allowed pets allowed
    • porter porter
    • restaurant restaurant
    • rooftop terrace rooftop terrace
    • room service room service
    • safe deposit box safe deposit box
    • steam room steam room
    • supervised childcare/activities supervised childcare/activities
    • total number of rooms - total number of rooms -
    • transportation transportation

    Location

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    4.5 /5

    Excellent

    Based on 1158 reviews

    Guest Rating

    4.5/5

    Amazing value for money!

    Based on 1158 reviews

    Rating Category

    Location

     5.0

    Sleep Quality

     4.5

    Rooms

     4.5

    Service

     4.5

    Value

     4.0

    Cleanliness

     5.0
    Family Couples

    What our guests say

    l

    lvosx

    2017-03

    Great Location and awesome staff!

    Stayed here for a few days during spring break. This was our first stop of four and wanted to stay in the heart fo the city. Its right on the boardwalk and walking distance to the city. Get a room...

    J

    Judy S

    2017-10

    Tired old hotel, good location

    We stayed at the Palace Hotel in Lucerne in Oct. of 2017 and were disappointed in our stay there. Our room had a nice view but our balcony adjoined others which made it unsafe to leave our windows...

    R

    RoadTrippersVA

    2017-05

    Balcony on the lake

    Beautiful hotel on the lake. The room was spacious, clean, comfortable and quiet. Staff were responsive and friendly. We were a little concerned when escorted to our room and advised that the A/C...