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Maasai Mara

Hotel

Map-iconMAASAI MARA GAME RESERVE

Very Good
1019 reviews
4.5
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SEE ALL 100 PHOTOS
  • Tick-ImageNumber Of Rooms (Total)
  • Tick-ImageNumber Of Double Rooms
  • Tick-ImageCategory (Official)
  • Tick-ImageCategory (Recommended)
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Maasai Mara

Map-IconMAASAI MARA GAME RESERVE

Property Location
With a stay at Mara Serena Safari Lodge in Masai Mara, you'll be in a national park, just steps from Maasai Mara National Reserve. This 4-star lodge is 13.4 mi (21.5 km) from Oloololo Gate and 23.9 mi (38.5 km) from Musiara Gate.

Rooms
Make yourself at home in one of the 74 guestrooms. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This lodge also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Amenities

  • Number Of Rooms (Total) Number Of Rooms (Total)
  • Number Of Double Rooms Number Of Double Rooms
  • Category (Official) Category (Official)
  • Category (Recommended) Category (Recommended)
  • 24-Hour Reception 24-Hour Reception
  • Hotel Safe Hotel Safe
  • Shops Shops
  • Bar(S) Bar(S)
  • Restaurant(S) Restaurant(S)
  • Conference Room Conference Room
  • Internet Access Internet Access
  • Wlan Access Wlan Access
  • Room Service Room Service
  • Laundry Service Laundry Service
  • Eco Hotel Eco Hotel
  • Hotel De Charme Hotel De Charme
  • Full Board Full Board
  • Lunch Buffet Lunch Buffet
  • Set Menu Dinner Set Menu Dinner
  • Fax Fax
  • Telephone Hotel Telephone Hotel
  • Shower Shower
  • Hairdryer Hairdryer
  • Direct Dial Telephone Direct Dial Telephone
  • Internet Access Internet Access
  • Balcony/Terrace Balcony/Terrace
  • Tea/Coffee Maker Tea/Coffee Maker
  • Outdoor Pool(S) Outdoor Pool(S)
  • Massage Massage
  • Gym Gym
  • Number Of Pools Number Of Pools

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 1019 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 1019 reviews

Rating Category

Cleanliness

 4.5

Value

 4.5

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 5.0
Family Couples

What our guests say

K

Karimi K

2018-04

Fantastic stay !

The food was delicious! The service fantastic and the rooms beautiful and cosy. If going by road ensure you travel with a 4x4 vehicle as the road is under construction. The champagne bush breakfast...

J

Julia N

2018-04

Easter at Maasai Mara

My family and I visited Maasai Mara over Easter. For most of I us it was the first time and we were excited to go. I must commend our travel agency, Trippy go, that organised everything very well and...

m

meganf282

2018-04

Beautiful Anniversary in the Masai Mara

Amazing welcome to the Masai Mara. Great views with a feeling of home away from home. A completely different world, you cannot even imagine. The people are so different from society, they’ve created...