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About Lyon

Map-Icon 5 RUE STELLA

Location
This hotel is located in the heart of Lyon. It is about 550 yards to the nearest public transportation.

Facilities
Guests have a choice of 73 rooms and 12 double rooms. The air-conditioned hotel offers room service. Wireless internet access in public areas allows guests to stay connected.

Rooms
Rooms are equipped with air conditioning. Rooms include a double bed. A safe and a minibar are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. A direct dial telephone, a flatscreen television and WiFi ensure optimal comfort. Bathrooms are equipped with a shower and include a hairdryer. The hotel has family rooms and non-smoking rooms. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311

Meals
The dining area includes a bar. A number of specialties await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day.

Amenities

bar/lounge
breakfast services
complimentary newspaper
elevator/lift
internet access
meeting room
multilingual staff

Booking Policy

As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
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In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
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Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
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3.5 /5

Excellent

Based on 356 reviews

Guest Rating

3.5/5

Amazing value for money!

Based on 356 reviews

Rating Category

Cleanliness

4.0

Value

3.5

Service

4.0

Rooms

3.5

Sleep Quality

4.0

Location

4.5

Business Couples

What our guests say

LadaJovovic

2018-02

Citz center

This hotel is in the real city center between 2 rivers, a couople of minutes walking from the main squere Bellecour,sourounded by the main walking and shopping streets. I heard some of the rooms can...

David V

2018-02

Well located but small and basic

For our overnight stay this hotel was fine. Well located in the nice centre of town. The rooms are smaller and more basic than i would expect by Mercure standards but everything worked and it was...

AJH7UK

2018-04

Average Hotel with very friendly staff and good location

Our visit was over Easter. Had to change rooms as our request for twin beds at the time of booking was not accommodated in the first room. The second room was larger, but the room was not...