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    Rooms/Guests 2 Person in 1 Room

    Na Balam Hotel

    Hotel

    Map-iconCalle Zazil-Ha No. 118

    Very Good
    907 reviews
    3.5
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    SEE ALL 40 PHOTOS

    ROOM, DOUBLE BED, POOL VIEW

    2 x Guest | 1 x Room

    162
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    base price(Per Night)
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    Room Type
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    ROOM, DOUBLE BED, POOL VIEW

    room-image
    1. ROOM
    2. DOUBLE BED
    3. POOL VIEW
    Room Only
    Tick-Icon Room_Only
    Tick-IconBooking is Non Refundable
    162 (Per Night)
    Booking is Non Refundable
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    About Na Balam Hotel

    Map-IconCalle Zazil-Ha No. 118

    Location
    Located in Isla Mujeres, this beach hotel is ideal for parents with children.


    Facilities
    33 double rooms are available to guests at this hotel, which includes a lobby. Amenities include a currency exchange service. Wireless internet access is provided in public areas. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the parking lot. Other services include a babysitting service, a childcare service, medical assistance, a transfer service, room service and a laundry service. Active guests can make use of the bicycle rental service to explore the surrounding area.


    Rooms
    Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Valuables can be securely stored in a safe. Bathrooms are equipped with a shower and include a hairdryer. The hotel has family rooms and 33 non-smoking rooms.


    Sports/Entertainment
    The outdoor pool complex provides invigorating refreshment. Outdoor lounge chairs and umbrellas are also available to guests. The hot tub in the pool area promises pure relaxation. Recreational activities and facilities at the hotel include golf, diving, a spa and massage treatments or, for a fee, yoga. The hotel offers an entertainment program for adults.


    Meals
    Various dining options are available, including a restaurant, a dining room and a bar. A bed and breakfast package can be booked. In addition to breakfast, the hotel also offers lunch and dinner à la carte.


    Payment
    The following credit cards are accepted: American Express, VISA and MasterCard.

    Amenities

    • banquet facility banquet facility
    • bar/lounge bar/lounge
    • beach beach
    • breakfast services breakfast services
    • currency exchange currency exchange
    • internet access internet access
    • laundry service laundry service
    • massage centre massage centre
    • medical service medical service
    • number of buildings/towers - number of buildings/towers -
    • number of floors - number of floors -
    • number of pools number of pools
    • one meeting room one meeting room
    • parasols parasols
    • pool umbrellas pool umbrellas
    • reception area reception area
    • restaurant restaurant
    • spa services spa services
    • sun loungers sun loungers
    • swimming pool swimming pool
    • television facility television facility
    • transportation transportation

    Location

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    Rating Category

    Location

     4.5

    Sleep Quality

     4.0

    Rooms

     3.5

    Service

     3.5

    Value

     3.5

    Cleanliness

     4.0
    Couples

    What our guests say

    s

    stephal8883

    2018-02

    Stay away from poolside room

    We arrived at Na balam for the last stop of our trip, ready to enjoy 2 relaxing nights in a great hotel. We had booked a poolside room (room 25) that looked simple but bright and clean. Instead we...

    I

    Ilene H

    2018-03

    Don’t Go

    Back in October 2018 I made 2 reservations at Na Balam for 6 nights. I was going with my wife and another couple for A relaxing vacation. I’d stayed at this hotel about 8 years ago and loved its...

    S

    SEIdahoThomas

    2018-03

    mostly good experience

    Na Balam has a lot going for it, and has a few qualities that are frustrating given the price you pay. Ultimately we enjoyed our stay, and went in knowing a few things up front. I'd probably give it...