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About Mombasa

Map-Icon MOUNT KENYA ROAD

Location
This beach hotel is located in Nyali Beach. The nearest airport is Babmori (BMQ).

Facilities
134 rooms await guests at this hotel, which includes a reception desk. The hotel provides a babysitting service on request, a laundry service, a hairdresser, 6 conference rooms and a business center. Wireless internet access allows guests to stay connected while on vacation. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the parking lot.

Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms include a double bed. Valuables can be securely stored in a safe. Additional features include a refrigerator and a tea/coffee station. Internet access, a telephone and a TV provide all the essentials for a comfortable vacation. Bathrooms are equipped with a shower and a bathtub. Family rooms are available for parents with children.

Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable outdoor lounge chairs are available on the sun terrace. The hotel offers an extensive outdoor sports program, including tennis, beach volleyball, volleyball and basketball. Guests can take part in a comprehensive water sports program, which includes windsurfing, kitesurfing, paddle boating, sailing, kayaking, diving and aquafit, with catamaraning and snorkeling available for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts and aerobics. The wellness offerings at the hotel include a spa and massage treatments. Recreational facilities include an entertainment program, a kids' club, live music, a dance club, a casino and a nightclub. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311

Meals
Various dining options are available, including a restaurant, a dining room and a bar. Catering options include half board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment
The hotel accepts the following credit cards: VISA and MasterCard.

Amenities

air conditioning
arcade/game room
baby sitting
banquet facility
bar/lounge
beach
beauty parlour
breakfast services
business centre
concierge services
conference room
currency exchange
dining room
fitness center
gift shop
laundry service
luggage storage
massage centre
medical service
multilingual staff
number of floors -
parking
porter
restaurant
safe deposit box
shopping arcade
swimming pool
swim-up bar
tennis court

Booking Policy

As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
For any query or clarification, please write to us at care@easemytrip.com

3.5 /5

Excellent

Based on 451 reviews

Guest Rating

3.5/5

Amazing value for money!

Based on 451 reviews

Rating Category

Location

4.0

Sleep Quality

3.5

Rooms

3.0

Service

3.5

Value

3.5

Cleanliness

3.5

Family Couples Business

What our guests say

liamthe0

2018-04

REEF IS THE BEST PLACE TO SPEND YOUR HOLIDAY

We are always at reef with my husband because that's the only place you will find all you want when you arrive good smiles at the reception they welcoming and very friendly at the bar the bar man are...

Jackson K

2018-04

Poor Management

Booked a see view room expecting a view of the ocean only to get a view viewed only by binoculars. It was ridiculous when we heard that you only get room service when you are sick and if you are not...

Kingzgtz

2018-04

Overlooking beautiful Indian Ocean

Reef has been a landmark hotel in Mombasa for almost 4 decades. If bliss to you is burying your toes in soft white sand while watching soothing waves lap the Mombasa shoreline; this is a good...