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    Zermatt

    Hotel

    Map-iconBODMENSTRASSE 12

    Very Good
    635 reviews
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    SEE ALL 100 PHOTOS
    • Tick-ImageDry cleaning/laundry service
    • Tick-ImageBabysitting or childcare (surcharge)
    • Tick-ImageConference space size (meters) - 200
    • Tick-ImageFree wired internet
    • Plus-iconMore Amenities
    Hotel room is not available
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    About Zermatt

    Map-IconBODMENSTRASSE 12

    Property Location
    With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Swiss Alps and Matterhorn Ski Paradise. This 4.5-star hotel is 1.9 mi (3.1 km) from Matterhorn Golf Club and 2.3 mi (3.7 km) from Weisshorn.


    Rooms
    Make yourself at home in one of the 85 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.


    Amenities
    Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    Dining
    Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.


    Business, Other Amenities
    Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Zermatt? This hotel has facilities measuring 646 square feet (60 square meters), including conference space.


    Amenities

    • Dry cleaning/laundry service Dry cleaning/laundry service
    • Babysitting or childcare (surcharge) Babysitting or childcare (surcharge)
    • Conference space size (meters) - 200 Conference space size (meters) - 200
    • Free wired internet Free wired internet
    • Free WiFi Free WiFi
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Downhill skiing nearby Downhill skiing nearby
    • Cross-country skiing nearby Cross-country skiing nearby
    • Ski storage Ski storage
    • Number of indoor pools - 1 Number of indoor pools - 1
    • Free buffet breakfast Free buffet breakfast
    • Free breakfast Free breakfast
    • Indoor tennis courts - 1 Indoor tennis courts - 1
    • Ski equipment rental shops nearby Ski equipment rental shops nearby
    • Ski lessons available nearby Ski lessons available nearby
    • Ski-in/ski-out access Ski-in/ski-out access
    • Laundry facilities Laundry facilities
    • Elevator Elevator
    • Fitness facilities Fitness facilities
    • Banquet hall Banquet hall
    • Meeting rooms Meeting rooms
    • Spa treatment room(s) Spa treatment room(s)
    • Health club Health club
    • Arcade/game room Arcade/game room
    • Garden Garden
    • Full-service spa Full-service spa
    • Tennis lessons on site Tennis lessons on site
    • Ski passes available Ski passes available
    • Yoga classes/instruction on site Yoga classes/instruction on site
    • Rock climbing nearby Rock climbing nearby
    • Luggage storage Luggage storage
    • Billiards or pool table Billiards or pool table
    • Business center Business center
    • Playground on site Playground on site
    • Number of restaurants - 1 Number of restaurants - 1
    • Library Library
    • Spa services on site Spa services on site
    • Smoke-free property Smoke-free property
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Snack bar/deli Snack bar/deli
    • Sauna Sauna
    • Hiking/biking trails nearby Hiking/biking trails nearby
    • Steam room Steam room
    • Conference space Conference space
    • Pool sun loungers Pool sun loungers
    • ATM/banking ATM/banking
    • Conference space size (feet) - 2153 Conference space size (feet) - 2153
    • Concierge services Concierge services

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    4.5 /5

    Excellent

    Based on 635 reviews

    Guest Rating

    4.5/5

    Amazing value for money!

    Based on 635 reviews

    Rating Category

    Location

     5.0

    Sleep Quality

     4.5

    Rooms

     4.5

    Service

     4.5

    Value

     4.5

    Cleanliness

     4.5
    Solo Travel Couples Business

    What our guests say

    M

    Michele S

    2018-03

    A nest in the mountains

    I returned in Zermatt and I reserved a room at Alex this year as well. I have to confirm the excellent quality of this hôtel. Cleanliness everywhere, all kind of amenities, fresh food whith subtle...

    j

    john c

    2018-03

    Great Hotel superbly run

    I have stayed here many times over the past 25 years and it never fails to impress Top location,top facilities and top staff coupled with outstanding food. My only gripe would be paying 8 SFR for a...

    J

    Jacoby36

    2018-03

    Most special place

    For the past 30 years I have been going to The Alex Hotel in Vermont. This past March I took some guest with me. The food and the services of this very special place are as fine as they have ever...