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Playa Del Carmen

Hotel

Map-iconAVENIDA XAMAN HA MANZANA LOTE

Very Good
6682 reviews
4.0
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  • Tick-ImageBeach volleyball on site
  • Tick-ImageDry cleaning/laundry service
  • Tick-ImageGift shops or newsstand
  • Tick-ImageShopping on site
  • Plus-iconMore Amenities
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About Playa Del Carmen

Map-IconAVENIDA XAMAN HA MANZANA LOTE

Property Location
With a stay at Riu Playacar All Inclusive in Playa del Carmen (Playacar), you'll be within a 15-minute drive of Playa del Carmen Main Beach and Playacar Golf Club. This 4-star property is 2.3 mi (3.7 km) from Mamitas Beach Club and 7.2 mi (11.6 km) from Xcaret Eco Theme Park.


Rooms
Make yourself at home in one of the 396 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.


Amenities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This Art Deco property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at The Palms, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 11:30 AM.



Business, Other Amenities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.


Amenities

  • Beach volleyball on site Beach volleyball on site
  • Dry cleaning/laundry service Dry cleaning/laundry service
  • Gift shops or newsstand Gift shops or newsstand
  • Shopping on site Shopping on site
  • Vegetarian breakfast available Vegetarian breakfast available
  • Babysitting or childcare (surcharge) Babysitting or childcare (surcharge)
  • Pool umbrellas Pool umbrellas
  • Free WiFi Free WiFi
  • Number of bars/lounges - 4 Number of bars/lounges - 4
  • Number of poolside bars - 1 Number of poolside bars - 1
  • Number of outdoor pools - 3 Number of outdoor pools - 3
  • Number of swim-up bars - 1 Number of swim-up bars - 1
  • Water skiing nearby Water skiing nearby
  • Wheelchair accessible parking Wheelchair accessible parking
  • Sailing on site Sailing on site
  • Fitness classes on site Fitness classes on site
  • Free buffet breakfast Free buffet breakfast
  • Scuba diving on site Scuba diving on site
  • Comprehensive food waste policy Comprehensive food waste policy
  • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant
  • Golf lessons available nearby Golf lessons available nearby
  • Free breakfast Free breakfast
  • Multilingual staff Multilingual staff
  • Coffee/tea in common areas Coffee/tea in common areas
  • Laundry facilities Laundry facilities
  • Children's club (free) Children's club (free)
  • Snorkeling on site Snorkeling on site
  • Fitness facilities Fitness facilities
  • Uncovered parking Uncovered parking
  • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
  • Wheelchair accessible Wheelchair accessible
  • Wheelchair-accessible spa Wheelchair-accessible spa
  • Television in common areas Television in common areas
  • Wheelchair-accessible pool Wheelchair-accessible pool
  • Spa treatment room(s) Spa treatment room(s)
  • Health club Health club
  • Garden Garden
  • Free use of nearby fitness center Free use of nearby fitness center
  • Wedding services Wedding services
  • Full-service spa Full-service spa
  • Beach towels Beach towels
  • Windsurfing on site Windsurfing on site
  • Water-efficient showers only Water-efficient showers only
  • Luggage storage Luggage storage
  • Porter/bellhop Porter/bellhop
  • Children's club Children's club
  • 24-hour front desk 24-hour front desk
  • Playground on site Playground on site
  • Number of restaurants - 4 Number of restaurants - 4
  • Spa services on site Spa services on site
  • Golfing nearby Golfing nearby
  • Snack bar/deli Snack bar/deli
  • Children's pool Children's pool
  • Free self parking Free self parking
  • Waterslide Waterslide
  • Kayaking on site Kayaking on site
  • Beach sun loungers Beach sun loungers
  • Hair salon Hair salon
  • Pool sun loungers Pool sun loungers
  • Wheelchair accessible path of travel Wheelchair accessible path of travel
  • ATM/banking ATM/banking
  • Concierge services Concierge services

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 6682 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 6682 reviews

Rating Category

Cleanliness

 4.5

Value

 4.0

Service

 4.5

Rooms

 4.0

Sleep Quality

 4.0

Location

 4.5

Cleanliness

 4.5

Value

 4.0

Service

 4.5

Rooms

 4.0

Sleep Quality

 4.0

Location

 4.5

Cleanliness

 4.5

Value

 4.0

Service

 4.5

Rooms

 4.0

Sleep Quality

 4.0

Location

 4.5
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What our guests say

M

Michael H

2019-01

Fantastic setting brilliant animation team

Amazing setting right on beach, lovely pools, fantastic animation team, hotel grounds lovely, rooms good size and very clean however, feel they are ready for an update but very comfortable. Would...

t

treaclesoldman

2019-01

January winter break

Stayed for 2 weeks from January 8 met some lovely people...found food a bit repetitive but only to be expected when dealing with guests on such a large scale,however was of a good quality.Room could...

A

Aleksandr V

2019-01

Lovely Four Star Resort with excellent beach and great stuff!

I would probably add more variety for food menu, and freshen up the hotel rooms, like it was done with lobby hall, but other then that - there's nothing wrong with the property that can be pointed...

L

Linford26

2018-04

Lovely stay

We stayed at the Riu tequila in 2016 and ocean Riviera paradise in 2018. The beach outside the yucatan Is incredible so we knew we wanted to return to the Rius. We had a lovely stay but the biggest...

J

JustbeCouscous

2018-04

Great Holiday, but Hotel does not deliver 5 star experience

The great stuff Hotel location, with a deep sandy beach. Food - Quality. Best Mexican food I have had. 3rd visit to Mexico. The average stuff Drinks and Cocktails were no better than average...

K

Kiki69

2018-04

Nice Hotel

Hi, I just finished my first week here. Now I have a good idea about the resort and its facilities. The hotels is very good and has everything you would expect from a 4 star hotel from Riu. The...