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Playa Del Carmen

Hotel

Map-iconCARRETERA CANCUN, CHETUMAL, KM. 295

Very Good
13834 reviews
4.0
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SEE ALL 100 PHOTOS
  • Tick-ImageSandy Beach
  • Tick-ImageSun Loungers
  • Tick-ImageParasols
  • Tick-ImageYear Of Construction
  • Plus-iconMore Amenities
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Please Note : Local ID is not accepted

About Playa Del Carmen

Map-IconCARRETERA CANCUN, CHETUMAL, KM. 295

Property Location
Located in Playa del Carmen, Sandos Caracol Eco Resort - All Inclusive is by the ocean, within a 15-minute drive of El Camaleon Mayakoba Golf Course and Plaza Las Americas. This 4-star property is 3.4 mi (5.5 km) from Mamitas Beach Club and 4.9 mi (8 km) from Quinta Alegría Shopping Mall.


Rooms
Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.


Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the property's 9 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 10 bars/lounges, or 2 poolside bars.



Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.


Amenities

  • Sandy Beach Sandy Beach
  • Sun Loungers Sun Loungers
  • Parasols Parasols
  • Year Of Construction Year Of Construction
  • Year Of Renovation Year Of Renovation
  • Number Of Floors - Main Building Number Of Floors - Main Building
  • Garden (M²) Garden (M²)
  • Terrace (M²) Terrace (M²)
  • Number Of Rooms (Total) Number Of Rooms (Total)
  • Number Of Single Rooms Number Of Single Rooms
  • Number Of Double Rooms Number Of Double Rooms
  • Number Of Junior Suites Number Of Junior Suites
  • Number Of Villas Number Of Villas
  • Category (Official) Category (Official)
  • Category (Recommended) Category (Recommended)
  • Air Conditioning Air Conditioning
  • 24-Hour Reception 24-Hour Reception
  • Hotel Safe Hotel Safe
  • Currency Exchange Currency Exchange
  • Café Café
  • Newspaper Kiosk Newspaper Kiosk
  • Shops Shops
  • Hairdresser Hairdresser
  • Bar(S) Bar(S)
  • Nightclub Nightclub
  • Theatre Theatre
  • Restaurant(S) Restaurant(S)
  • Restaurant(S) With Air Conditioning Restaurant(S) With Air Conditioning
  • Restaurant(S) With Non-Smoking Area Restaurant(S) With Non-Smoking Area
  • Conference Room Conference Room
  • Internet Access Internet Access
  • Wlan Access Wlan Access
  • Room Service Room Service
  • Laundry Service Laundry Service
  • Medical Assistance Medical Assistance
  • Car Park Car Park
  • Kids Club Kids Club
  • Playground Playground
  • Laundry Facilities Laundry Facilities
  • Beach Hotel Beach Hotel
  • Club Resort Club Resort
  • Spa Hotel Spa Hotel
  • Eco Hotel Eco Hotel
  • Family-Friendly Hotel Family-Friendly Hotel
  • Breakfast Buffet Breakfast Buffet
  • Evening Buffet Evening Buffet
  • À La Carte Dinner À La Carte Dinner
  • All Inclusive All Inclusive
  • Drinks Included Drinks Included
  • American Express American Express
  • Visa Visa
  • Mastercard Mastercard
  • Bathroom Bathroom
  • Shower Shower
  • Bathtub Bathtub
  • Hairdryer Hairdryer
  • Direct Dial Telephone Direct Dial Telephone
  • Satellite/Cable Tv Satellite/Cable Tv
  • Radio Radio
  • Internet Access Internet Access
  • Minibar Minibar
  • King-Size Bed King-Size Bed
  • Tiling Tiling
  • Air Conditioning (Centrally Regulated) Air Conditioning (Centrally Regulated)
  • Safe Safe
  • Lounge Lounge
  • Balcony/Terrace Balcony/Terrace
  • Tv Tv
  • Double Bed Double Bed
  • Outdoor Pool(S) Outdoor Pool(S)
  • Swimming Pool Swimming Pool
  • Children's Pool Children's Pool
  • Pool Bar Pool Bar
  • Sun Loungers Sun Loungers
  • Parasols Parasols
  • Aqua Aerobics Aqua Aerobics
  • Jacuzzi Jacuzzi
  • Sauna Sauna
  • Sun Terrace Sun Terrace
  • Steam Bath Steam Bath
  • Massage Massage
  • Diving Diving
  • Windsurfing Windsurfing
  • Sailing Sailing
  • Catamaran Catamaran
  • Canoe Canoe
  • Table Tennis Table Tennis
  • Aerobics Aerobics
  • Gym Gym
  • Cycling/Mountain Biking Cycling/Mountain Biking
  • Basketball Basketball
  • Beach Volleyball Beach Volleyball
  • Billiards/Snooker Billiards/Snooker
  • Bocce Bocce
  • Golf Golf
  • Entertainment Programme Entertainment Programme
  • Children's Entertainment Children's Entertainment
  • Tennis Tennis
  • Number Of Pools Number Of Pools
  • Darts Darts
  • Tanning Studio/Solarium Tanning Studio/Solarium

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com

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Couples Family

What our guests say

C

Cathy P

2018-04

Impeccable resort

Alajandro at the reception desk made us feel so welcomed. Check in was quick and easy. He also, upgraded my boyfriend and I to the adult only resort side. We were grateful and excited! I highly...

p

phdejong

2018-04

Awsome holiday

We had a very good experience . I liked snorkeling in the Jade river, we swam in the cenote and snorkeled . we planted a tree, and enjoyed the wide variety of restaurants. The staff were always...

C

Cindy P

2018-03

Fun for the family

I came here with my husband and 2 kids (ages 10 and 8). The resort was great. There were a lot of different animals on the resort which was fun for the kids. There were also plenty of activities to...