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Akumal

Hotel

Map-iconCARRETERA FEDERAL 307, KM 254 600

Very Good
3781 reviews
4.5
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SEE ALL 100 PHOTOS
  • Tick-ImageGrey water recycling system
  • Tick-ImageSailing nearby
  • Tick-ImageFree WiFi
  • Tick-ImageScuba diving nearby
  • Plus-iconMore Amenities
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About Akumal

Map-IconCARRETERA FEDERAL 307, KM 254 600

Property Location
Located in Akumal, Secrets Akumal Riviera Maya All Inclusive - Adults Only is by the sea, a 1-minute drive from Akumal Beach and 5 minutes from Aktun Chen. This 4.5-star property is 1.4 mi (2.3 km) from Yal-ku Lagoon and 7.2 mi (11.7 km) from Xel-Ha Water Park.


Rooms
Make yourself at home in one of the 434 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.


Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 spa tubs, and a nightclub. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.


Dining
Enjoy seafood at Oceana, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 2 poolside bars.


Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Akumal? This property has facilities measuring 15000 square feet (1394 square meters), including a conference center. Free valet parking is available onsite.


Amenities

  • Grey water recycling system Grey water recycling system
  • Sailing nearby Sailing nearby
  • Free WiFi Free WiFi
  • Scuba diving nearby Scuba diving nearby
  • Number of bars/lounges - 7 Number of bars/lounges - 7
  • Number of poolside bars - 2 Number of poolside bars - 2
  • Number of beach bars - 1 Number of beach bars - 1
  • Number of outdoor pools - 3 Number of outdoor pools - 3
  • Number of swim-up bars - 1 Number of swim-up bars - 1
  • Rooftop terrace Rooftop terrace
  • Comprehensive food waste policy Comprehensive food waste policy
  • Wheelchair-accessible lounge Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 2 Outdoor tennis courts - 2
  • Multilingual staff Multilingual staff
  • Conference center Conference center
  • Number of coffee shops/cafes - 1 Number of coffee shops/cafes - 1
  • Laundry facilities Laundry facilities
  • Elevator Elevator
  • Fitness facilities Fitness facilities
  • Banquet hall Banquet hall
  • Wheelchair-accessible path to elevator Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa Wheelchair-accessible spa
  • Wheelchair-accessible fitness center Wheelchair-accessible fitness center
  • Garden Garden
  • Wedding services Wedding services
  • Beach towels Beach towels
  • Boat tours nearby Boat tours nearby
  • Couples/private dining Couples/private dining
  • Luggage storage Luggage storage
  • Porter/bellhop Porter/bellhop
  • Business center Business center
  • 24-hour front desk 24-hour front desk
  • Tennis on site Tennis on site
  • Hair salon Hair salon
  • ATM/banking ATM/banking
  • Concierge services Concierge services
  • Beach volleyball on site Beach volleyball on site
  • Dry cleaning/laundry service Dry cleaning/laundry service
  • Gift shops or newsstand Gift shops or newsstand
  • Shopping on site Shopping on site
  • Vegetarian breakfast available Vegetarian breakfast available
  • Pool umbrellas Pool umbrellas
  • Conference space size (meters) - 1394 Conference space size (meters) - 1394
  • Fitness classes on site Fitness classes on site
  • Airport transportation (surcharge) Airport transportation (surcharge)
  • Barbecue grill(s) Barbecue grill(s)
  • Coffee/tea in common areas Coffee/tea in common areas
  • Snorkeling on site Snorkeling on site
  • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
  • Fishing nearby Fishing nearby
  • Beach umbrellas Beach umbrellas
  • Meeting rooms Meeting rooms
  • Nightclub Nightclub
  • Windsurfing nearby Windsurfing nearby
  • Spa treatment room(s) Spa treatment room(s)
  • Full-service spa Full-service spa
  • Volleyball on site Volleyball on site
  • Yoga classes/instruction on site Yoga classes/instruction on site
  • Elevator door width (inches) - 39 Elevator door width (inches) - 39
  • Elevator door width (centimeters) - 99 Elevator door width (centimeters) - 99
  • Billiards or pool table Billiards or pool table
  • Number of restaurants - 7 Number of restaurants - 7
  • Spa services on site Spa services on site
  • Safe-deposit box at front desk Safe-deposit box at front desk
  • Snack bar/deli Snack bar/deli
  • Sauna Sauna
  • Steam room Steam room
  • Free self parking Free self parking
  • Kayaking nearby Kayaking nearby
  • Beach cabanas (surcharge) Beach cabanas (surcharge)
  • Conference space Conference space
  • Pool cabanas (surcharge) Pool cabanas (surcharge)
  • Free valet parking Free valet parking
  • Beach sun loungers Beach sun loungers
  • Pool sun loungers Pool sun loungers
  • Conference space size (feet) - 15000 Conference space size (feet) - 15000

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 3781 reviews

Guest Rating

4.5/5

Amazing value for money!

Based on 3781 reviews

Rating Category

Cleanliness

 5.0

Value

 4.5

Service

 4.5

Rooms

 5.0

Location

 4.5

Sleep Quality

 4.5
Couples

What our guests say

L

Linda S

2018-04

Fabulous Anniversary

Just when we think we have been to the best Secrets Resort ever, we find one that is out of this world! Secrets Akumal is breathtaking! The staff is so accommodating and all the restaurants are...

R

Rachel K

2018-04

Great Shore Snorkel at a Beautiful Resort

The grounds of this resort were unexpectedly nice, truly a garden setting. We traveled in April, and the weather was perfect, clear and warm and sunny, not too humid, and no bugs. The beach is great...

K

Karina W

2018-04

Honeymoon Paradise

This resort was amazing! Amazing food, amazing service, great views and great staff. All of the staff are friendly and helpful. Our room was always clean and re-stocked. 24 hour room service...