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Klosters-Serneus

Hotel

Map-iconLANDSTRASSE 190

Very Good
229 reviews
4.0
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SEE ALL 70 PHOTOS
  • Tick-Imagebaby sitting
  • Tick-Imagebar/lounge
  • Tick-Imagechildren's club/pool
  • Tick-Imagefitness center
  • Plus-iconMore Amenities
Hotel room is not available
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Please Note : Local ID is not accepted

About Klosters-Serneus

Map-IconLANDSTRASSE 190

Location
This hotel is located in the heart of Klosters.



Facilities
The hotel has 95 rooms and includes an elevator and a reception desk. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a safe, a playroom, a childcare service, room service, a conference room and a business center. Wireless internet access in public areas allows guests to stay connected. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the garage (for a fee) or in the parking lot.



Rooms
Central heating ensures that rooms maintain just the right temperature. A balcony is included as a standard feature in some rooms. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Other features include a telephone, a TV, a radio and WiFi (no extra charge). Guests can stay up-to-date thanks to the daily newspaper provided. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has non-smoking rooms.



Sports/Entertainment
A refreshing swim in the indoor pool complex is a great way to unwind. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and horseback riding are available. The hotel's location is particularly ideal for skiers. After an eventful day, guests can work out and recharge in the gym. The wellness area features various facilities, such as a spa, a sauna, a beauty salon, massage treatments and a solarium. Entertainment options and recreational facilities include a kids' club and a casino. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
The dining area includes a restaurant and a bar. Catering options include a bed and breakfast package and half board. Breakfast and a comprehensive dinner buffet offer culinary delights every day. Gluten-free meals and vegetarian dishes can be prepared on request.


Amenities

  • baby sitting baby sitting
  • bar/lounge bar/lounge
  • children's club/pool children's club/pool
  • fitness center fitness center
  • gift shop gift shop
  • internet access internet access
  • laundry service laundry service
  • multilingual staff multilingual staff
  • one meeting room one meeting room
  • parking parking
  • pool / snooker table pool / snooker table
  • rooftop terrace rooftop terrace
  • tennis court tennis court
  • total number of rooms - total number of rooms -

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 229 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 229 reviews

Rating Category

Cleanliness

 4.5

Value

 4.0

Service

 4.5

Rooms

 4.0

Sleep Quality

 4.0

Location

 4.5
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What our guests say

F

Frafranz

2018-02

Kind of dated, but saved by service

Like many Swiss traditional hotels, Silvretta is a bit dated. However it recovers through many other advantages: good and friendly service, great pool/sauna/gym, excellent WiFi (a must for teenagers...

N

Naty R

2017-04

THE BEST!!!

I loved this hotel, everything was just perfect, the room, the view, food, the manager and all the people there were very nice, they made us feel like we were at home. We were there in winter and we...

j

johnpazza

2018-03

Excellent hotel

This hotel is situated in a very classy location in Klosters, rooms have views of the surrounding areas which are all breath-taking. The rooms are well kept with super fast Wifi. The food really...