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About Sarajevo

Map-Icon HRASNICKA CESTA BROJ 14

Property Location
Located in Sarajevo, Spa & Hotel Terme is within a 10-minute drive of Sarajevo Tunnel Museum and Vrelo Bosne. This 4-star hotel is 4.6 mi (7.5 km) from Bosmal City Center and 5.4 mi (8.7 km) from Grbavica Stadium.

Rooms
Make yourself at home in one of the 219 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

Amenities

Dry cleaning/laundry service
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Ski storage
Number of indoor pools - 1
Wheelchair accessible parking
Free buffet breakfast
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 1
Free breakfast
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Casino nearby
Reception hall
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Meeting rooms
Wheelchair-accessible spa
Wheelchair-accessible pool
Health club
Hospital bed available
Garden
Full-service spa
Area shuttle (surcharge)
Luggage storage
Business center
24-hour front desk
Playground on site
Number of restaurants - 1
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Free self parking
Wheelchair accessible path of travel
ATM/banking
24-hour business center
Concierge services

Booking Policy

As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
For any query or clarification, please write to us at care@easemytrip.com

3.0 /5

Excellent

Based on 61 reviews

Guest Rating

3.0/5

Amazing value for money!

Based on 61 reviews

Rating Category

Value

3.0

Cleanliness

3.5

Sleep Quality

4.5

Location

3.0

Rooms

3.5

Service

3.5

Sleep Quality

4.5

Location

3.0

Rooms

3.5

Service

3.5

Value

3.0

Cleanliness

3.5

Sleep Quality

4.5

Location

3.0

Rooms

3.5

Service

3.5

Value

3.0

Cleanliness

3.5

Sleep Quality

4.5

Location

3.0

Rooms

3.5

Service

3.5

Value

3.0

Cleanliness

3.5

Sleep Quality

4.5

Location

3.0

Rooms

3.5

Service

3.5

Value

3.0

Cleanliness

3.5

Family Couples

What our guests say

selmah

2018-01

Nice

We stayed one night in winter. Its close to the airport. Its clean. You do have the smell of the thermal baths in the lobby to deal with and some people may find it off putting. Generally friendly...

davidbQ1534MR

2018-08

Roadtrip

Stopped due to sentimental reasons and was disappointed. The bathroom was dirty the bar staff rude and the food in the restaurant was barely edible. The one good point was the reception staff who...

ahpincis

2018-05

Friendly place

Nice hotel with very nice staff, some of whom were exceptional. Sarajevo is a damaged place that is a great destination - and good value. With some more investment it could be really great. Rooms...