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Rooms/Guests 2 Person in 1 Room

Norwich

Hotel

Map-icon41-45 ST GILES ST

Very Good
758 reviews
4.0
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Please Note : Local ID is not accepted

About Norwich

Map-Icon41-45 ST GILES ST

With a stay at St Giles House Hotel in Norwich, you'll be a 4-minute walk from Norwich Theatre Royal and 9 minutes by foot from Norwich Castle. This spa hotel is 3.6 mi (5.8 km) from University of East Anglia and 0.1 mi (0.2 km) from Norwich Guildhall.

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 758 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 758 reviews

Rating Category

Location

 4.5

Sleep Quality

 4.0

Rooms

 4.0

Service

 4.5

Value

 4.0

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.0

Rooms

 4.0

Service

 4.5

Value

 4.0

Cleanliness

 4.5
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What our guests say

E

Ellydiaa

2018-03

Tea for two!

A lovely afternoon tea at St Giles House Hotel celebrating an engagement with some bubbly! Great service, and good food. Maybe the food presentation could be improved a little seeing as it’s not...

K

Katie J

2019-01

Held preauthroised money for 9 days, misleading photos of rooms on websites

Originally booked a Kings Room with photos showing a bathroom - with a bath, to then be told that this style room doesn't come with a bath, so they did agree to change our room as they were in the...

Z

ZoeDavison

2019-01

Dissapointing massage and afternoon tea

My mum took treated me for my birthday to a deep tissue massage. Reception was nice and rooms were dark but massage was awful. Im a massage therapist myself and love a firm massage but this was...

B

BikerAsh

2018-11

Excellent

A beautiful hotel, very clean and well presented. The bed was comfy, the pillows felt new and the bathroom was ideal. No noise (even over the fireworks weekend!) and the bar was very nice. The staff...

G

GJT

2018-10

Third visit ..... we love it!!

As you can see from the title we have been here before! It is the most brilliantly located hotel and has a special atmosphere and 'feel' to it. That all begins as soon as you enter and meet the...

M

MontyGB

2018-08

Room not as promised, staff rude and unhelpful

Where on earth do I start with this review? We booked one night in a superior room. Sadly, my partner's elderly mother was taken to hospital and so he went there and I went to check in. The...

s

stokiemum

2012-08

awful

79 upper st giles....terrible.....told them of check in time 9pm - arrived at just after 10pm to find the place had not been cleaned from previous occupants, whole place was freezing too. not a...

P

Pete M

2014-06

Avoid The Beeches Hotel in Norwich like the plague!

I ended up at this complete pit of a hotel after my original hotel had property issues and got cancelled. I have a list as long as my arm of the issues but to keep it short: - Incredibly rude...

C

Carter9519

2014-07

Absolutely disgusting hotel

This hotel was a total disgrace , disgusting cleanliness carpets stained and smelly , tea stains splashed up the skirting , not to mention sweets melted behind the fridge and on the floor behind as...

W

Wendy H

2018-04

Good location, friendly staff, average rooms.

The hotels location is perfect for Norwich city with all restaurants, shops and the market within a stones throw. Staff very friendly and helpful, however, rooms are basic and disappointing. The bed...

K

Karenbrusselen45

2018-04

Perfect lunch !

First time we’ve eaten here and boy it was amazing! The staff couldn’t have been more attentive and their attention to detail was excellent. I chose off the tapas menu which I understand is a new...

A

Amy D

2018-04

27th april 2018

The New Apartments Are A Let Down To The Main Hotel Which I Have Stayed At Six Plus Times. PaiD £245 For 4 Children And 2 Adults. No Dressing Robes Provided. No Toiletries provided At All! Only 4...