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Rooms/Guests 2 Person in 1 Room

St Austell

Hotel

Map-iconPENTEWAN ROAD

Very Good
2312 reviews
4.0
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Please Note : Local ID is not accepted

About St Austell

Map-IconPENTEWAN ROAD

Location
This hotel is located in Tregorrick. The nearest airport is Newquay (NQY).



Facilities
Guests can enjoy the pleasant ambience of one of the 87 non-smoking rooms. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including 24-hour room service, a conference room and a business center. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the parking lot. A bicycle rental service provides all the necessary equipment for exploring the surrounding area.



Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Valuables can be securely stored in a safe. Additional features include a refrigerator and a tea/coffee station. There is a telephone, a TV and WiFi in the rooms. Bathrooms are equipped with a shower and a hairdryer.



Sports/Entertainment
The pool area, which includes indoor and outdoor pools, is the perfect place and relax and recharge. Fine weather can be enjoyed on the terrace. A hot tub can soothe sore muscles (no extra charge). A wide range of sports and activities are offered at the hotel, such as tennis. For a fee, guests can also enjoy cycling/mountain biking, golf, fishing and horseback riding. Sports options available to guests include a gym or, for a fee, squash. A spa and a sauna are available in the wellness area. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
Dining facilities include a restaurant, a dining room and a bar. A generous breakfast buffet guarantees a great start to the day.


Amenities

  • bar/lounge bar/lounge
  • concierge services concierge services
  • desk desk
  • garden garden
  • indoor pool indoor pool
  • in-room safe in-room safe
  • luggage storage luggage storage
  • one meeting room one meeting room
  • restaurant restaurant
  • terrace terrace
  • total number of rooms - total number of rooms -

Booking Policy

  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.0 /5

Excellent

Based on 2312 reviews

Guest Rating

4.0/5

Amazing value for money!

Based on 2312 reviews

Rating Category

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.0

Value

 4.0

Cleanliness

 4.5
Couples

What our guests say

b

barriedownes

2018-11

Disappointed

Arrived early, was asked to wait in bar while they sorted room which I found strange as hardly anyone staying in hotel we waited an hour in bar and decided to go back to reception at 15:00 to check...

J

JanetBottomley

2018-11

Weekend stay

Room was great and food was excellent in the restaurant, but it took over 2 hours to get a bar snack on the Saturday night and then we were told the kitchen was closed so no desserts, although they...

6

698clairer

2018-11

Lovely Hotel, Lovely Room, Great Spa

This was overall lovely - I wasn’t sure what to expect but was pleasantly surprised. Check In was smooth and as there was no tv in a communal area for my husband to Watch the rugby (this is a good...