Customer Service
Call Support Tel: 1-925-434-5434 Mail Support Support@EaseMyTrip.us
Login or Signup
Customer Login Login & check bookings Corporate Travel Login corporate account Agent Login Login your agent account My Booking Manage your bookings here
Check In
Check Out
Rooms/Guests 2 Person in 1 Room

Cancun

Hotel

Map-iconBLVD. KUKULCAN, MANZANA 51, LOTE. 7

Very Good
7153 reviews
4.5
1 / 14
cancun
2 / 14
cancun
3 / 14
cancun
4 / 14
cancun
5 / 14
cancun
6 / 14
cancun
7 / 14
cancun
8 / 14
cancun
9 / 14
cancun
10 / 14
cancun
11 / 14
cancun
12 / 14
cancun
13 / 14
cancun
14 / 14
cancun
cancun
cancun
cancun
SEE ALL 14 PHOTOS
  • Tick-Imageair conditioning
  • Tick-Imageconcierge services
  • Tick-Imagedesignated smoking areas
  • Tick-Imagedesigner toiletries
  • Tick-Imagedesk
  • Plus-iconMore Amenities
Hotel room is not available
Book Now
Please Note : Local ID is not accepted

Cancun

Map-IconBLVD. KUKULCAN, MANZANA 51, LOTE. 7

Location
This hotel warmly welcomes guests in Cancun.



Facilities
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a newspaper stand are available. Wireless internet access allows guests to stay connected while on vacation. The souvenir shop gives guests the opportunity to bring home mementos of their vacation.



Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms include a double bed. Other features include a telephone, a TV and WiFi. Bathrooms are equipped with a shower and a whirlpool bath, as well as bathrobes.



Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. For guests who wish to keep active, tennis and golf are available. After an eventful day, guests can work out and recharge in the gym. The wellness area features various facilities, such as a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
The dining area includes a restaurant and a bar. All-inclusive can be booked. It is also possible to order dinner.


Amenities
  • air conditioning air conditioning
  • concierge services concierge services
  • designated smoking areas designated smoking areas
  • designer toiletries designer toiletries
  • desk desk
  • free local calls free local calls
  • garden garden
  • hair dryer hair dryer
  • iron/ironing board iron/ironing board
  • luggage storage luggage storage
  • number of restaurants - number of restaurants -
  • one meeting room one meeting room
  • outdoor pool outdoor pool
  • pool umbrellas pool umbrellas
  • rooftop terrace rooftop terrace
  • slippers slippers
  • total number of rooms - total number of rooms -
  • tours/ticket assistance tours/ticket assistance
Booking Policy
  • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
  • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
  • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
  • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
  • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
  • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
  • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
  • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
  • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
  • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
  • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
  • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
  • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
  • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
  • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
  • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
  • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
  • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
  • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
  • For any query or clarification, please write to us at care@easemytrip.com
4.5 /5

Excellent

Based on 7153 reviews

Guest Rating
4.5/5

Amazing value for money!

Based on 7153 reviews

Rating Category

Cleanliness

 5.0

Value

 4.5

Service

 4.5

 

Rooms

 4.5

Sleep Quality

 4.5

Location

 5.0

Cleanliness

 5.0

Value

 4.5

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 5.0

Cleanliness

 5.0

Value

 4.5

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 5.0

Cleanliness

 5.0

Value

 4.5

Service

 4.5

Rooms

 4.5

Sleep Quality

 4.5

Location

 5.0
Family Friends Getaway Business Couples

What our guests say

K

Kimberley L

2019-01

January 14th trip

Staff at Tradewinds restaurant were wonderful. Thank you Sofia and all the staff there. We love you guys. In general though...the resort needs to improve in the quality of the food. The food lack...

t

tholtt

2019-01

Exactly what you should expect

The Hyatt Ziva is a nice hotel. It looks and beach are great. The hotel has a nice vibe to it. This was my first all inclusive hotel that I have tried. The food, drinks, and service are just okay...

G

Guide10792098594

2019-01

Excellent

Beautiful resort.. can’t wait to go back.. plenty of restaurants.. beautiful beach on each side of hotel.. perfect for families with children.. room805 has a beautiful view.. although most people...

m

mljr1026

2018-04

Must Go

Excellent all around. Loved the location and room. My view was amazing.Staffing was delightful. It is definitely on my calendar to visit again with my family very soon. The best service I've received.

c

cm0ji

2018-04

Rest and Being Pampered

The resort was beautiful with rooms with a beautiful view. The service was very attentive and welcoming. The food was fine but all else made it a super time well spent. Plenty to do for couples and...

L

Lisa M

2018-04

Stay in Turquoize tower at Hyatt Ziva

We were there 2 weeks ago for an extended weekend and found everything to be excellent. The adults-only Turquoize Tower provides butler service and access to a beautiful rooftop infinity pool and...