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    Universal Hotel Neptuno - Adults Only

    Hotel

    Map-iconCalle Llaut 34

    Very Good
    163 reviews
    4.0
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    SEE ALL 40 PHOTOS

    STANDARD, DOUBLE BED

    2 x Guest | 1 x Room

    281
    {{selectMRoom.np-selectMRoom.npDisc}}
    base price(Per Night)
    • Tick-Image24 hour front desk
    • Tick-Image24-hour check-in
    • Tick-Imageair conditioning
    • Tick-Imagearcade/game room
    • Plus-iconMore Amenities
    Room Type
    Benefits
    Per Night Price
    {{agentcode}}

    STANDARD, DOUBLE BED

    room-image
    1. STANDARD
    2. DOUBLE BED
    Room With Breakfast
    Tick-Icon Breakfast
    281 (Per Night)
    • From : 19-Jul-2025 01:00:01 to 21-Jul-2025 00:00:00 charges: 100%
    {{agentcode}}

    ROOM, DOUBLE BED, SIDE SEA VIEW

    room-image
    1. ROOM
    2. DOUBLE BED
    3. SIDE SEA VIEW
    Room With Breakfast
    Tick-Icon Breakfast
    337 (Per Night)
    • From : 19-Jul-2025 01:00:01 to 21-Jul-2025 00:00:00 charges: 100%
    {{agentcode}}

    ROOM, DOUBLE BED, SEA VIEW

    room-image
    1. ROOM
    2. DOUBLE BED
    3. SEA VIEW
    Room With Breakfast
    Tick-Icon Breakfast
    351 (Per Night)
    • From : 19-Jul-2025 01:00:01 to 21-Jul-2025 00:00:00 charges: 100%
    {{agentcode}}

    JUNIOR SUITE, SIDE SEA VIEW

    room-image
    1. JUNIOR SUITE
    2. SIDE SEA VIEW
    Room With Breakfast
    Tick-Icon Breakfast
    379 (Per Night)
    • From : 19-Jul-2025 01:00:01 to 21-Jul-2025 00:00:00 charges: 100%
    {{agentcode}}

    JUNIOR SUITE, SEA FRONT

    room-image
    1. JUNIOR SUITE
    2. SEA FRONT
    Room With Breakfast
    Tick-Icon Breakfast
    491 (Per Night)
    • From : 19-Jul-2025 01:00:01 to 21-Jul-2025 00:00:00 charges: 100%

    About Universal Hotel Neptuno - Adults Only

    Map-IconCalle Llaut 34

    Location
    This 4-star hotel is located in the heart of Playa de Palma, just 10 yards from the sandy beach, with various options for recreational activities nearby. A number of bars, restaurants, shops and nightclubs are just outside the door. There are also connections to public transportation. The nearest airport is Mallorca - Palma de Mallorca (PMI), located approximately 5 miles away.


    Facilities
    114 rooms are located on 3 stories and can be reached by elevator. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available around the clock. The hotel provides a currency exchange service, a TV room, a playroom, room service, a conference room, a fax machine and a hotel doctor. Wireless internet access is provided in public areas. Children can enjoy the playground. Guests arriving by car can park their vehicles in the parking lot. Cyclists can make use of the bicycle storage area and rental service.


    Rooms
    Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. Rooms include a double bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided.


    Sports/Entertainment
    There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with outdoor lounge chairs and umbrellas is available. Recreational activities and facilities at the hotel include cycling/mountain biking, tennis, a gym, table tennis and a sauna or, for a fee, massage treatments.


    Meals
    Dining facilities include a dining room, a café and a bar. The restaurant has air conditioning and high chairs for children. Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner. The menu also offers gluten-free meals and vegetarian dishes. The show cooking is a particularly special attraction.


    Payment
    The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

    Amenities

    • 24 hour front desk 24 hour front desk
    • 24-hour check-in 24-hour check-in
    • air conditioning air conditioning
    • arcade/game room arcade/game room
    • bar/lounge bar/lounge
    • bicycle hire bicycle hire
    • cafe cafe
    • children's club/pool children's club/pool
    • conference room conference room
    • currency exchange currency exchange
    • elevator/lift elevator/lift
    • fitness center fitness center
    • indoor pool indoor pool
    • internet access internet access
    • laundry service laundry service
    • massage centre massage centre
    • multilingual staff multilingual staff
    • number of buildings/towers - number of buildings/towers -
    • number of pools number of pools
    • one meeting room one meeting room
    • outdoor pool outdoor pool
    • parasols parasols
    • pool umbrellas pool umbrellas
    • reception area reception area
    • restaurant restaurant
    • room service room service
    • sauna sauna
    • sun loungers sun loungers
    • sunbathing terrace sunbathing terrace
    • swimming pool swimming pool
    • television facility television facility
    • terrace terrace
    • whirlpool whirlpool

    Location

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    4.0 /5

    Excellent

    Based on 163 reviews

    Guest Rating

    4.0/5

    Amazing value for money!

    Based on 163 reviews

    Rating Category

    Cleanliness

    4.5

    Value

    4.0

    Service

    4.5

    Rooms

    4.0

    Sleep Quality

    4.0

    Location

    4.5
    Couples Family

    What our guests say

    B

    BoBech

    2017-06

    Do not mean to be rude, but..

    Fine stay. Kind staff. Good and clean rooms. But the buffet in hotel restaurant, was NOT good. Unfortunately i chose the half pension, and that is one thing, i regret spending so much money on. I...

    L

    LillyDublin

    2017-05

    Oasis of Calm

    We stayed here in May and loved it. The minute we walked in there was a lovely calm atmosphere. The staff are excellent. Christian the Manager was always around greeting guests and talking to people...

    W

    Wardy2000

    2018-02

    Excellent

    A lovely hotel in a perfect location. Good variety and quality of food at breakfast and dinner. Excellent service throughout our stay with wonderful staff who were very accommodating and did all they...