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    Puerto De La Cruz

    Hotel

    Map-iconAVENIDA DE COLON 4

    Very Good
    414 reviews
    4.0
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    SEE ALL 142 PHOTOS
    • Tick-ImageWheelchair accessible (may have limitations)
    • Tick-ImageBanquet hall
    • Tick-ImageFood and water bowls
    • Tick-ImagePool umbrellas
    • Plus-iconMore Amenities
    Hotel room is not available
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    About Puerto De La Cruz

    Map-IconAVENIDA DE COLON 4

    Property Location
    A stay at Hotel ValleMar places you in the heart of Puerto de la Cruz, steps from San Telmo Promenade and Lago Martianez Swimming Pools. This 4-star hotel is 0.2 mi (0.3 km) from Casino Puerto de la Cruz and 0.5 mi (0.8 km) from Las Piramides de Martianez Shopping Center.


    Rooms
    Make yourself at home in one of the 171 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have bidets and hair dryers.


    Amenities
    Take advantage of recreation opportunities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.


    Dining
    Grab a bite to eat at Kontiki Lunch, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is included.


    Business, Other Amenities
    Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Self parking (subject to charges) is available onsite.


    Amenities

    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)
    • Banquet hall Banquet hall
    • Food and water bowls Food and water bowls
    • Pool umbrellas Pool umbrellas
    • Number of meeting rooms - 1 Number of meeting rooms - 1
    • Free WiFi Free WiFi
    • Number of bars/lounges - 1 Number of bars/lounges - 1
    • Number of poolside bars - 1 Number of poolside bars - 1
    • Number of outdoor pools - 1 Number of outdoor pools - 1
    • Garden Garden
    • Wedding services Wedding services
    • Luggage storage Luggage storage
    • Billiards or pool table Billiards or pool table
    • Multilingual staff Multilingual staff
    • 24-hour front desk 24-hour front desk
    • Number of restaurants - 2 Number of restaurants - 2
    • Smoke-free property Smoke-free property
    • Safe-deposit box at front desk Safe-deposit box at front desk
    • Number of coffee shops/cafes - 1 Number of coffee shops/cafes - 1
    • Snack bar/deli Snack bar/deli
    • Laundry facilities Laundry facilities
    • Elevator Elevator
    • Pool sun loungers Pool sun loungers
    • Concierge services Concierge services

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com
    4.0 /5

    Excellent

    Based on 414 reviews

    Guest Rating

    4.0/5

    Amazing value for money!

    Based on 414 reviews

    Rating Category

    Location

    4.5

    Sleep Quality

    4.0

    Rooms

    4.0

    Service

    4.5

    Value

    4.0

    Cleanliness

    4.0

    Location

    4.5

    Sleep Quality

    4.0

    Rooms

    4.0

    Service

    4.5

    Value

    4.0

    Cleanliness

    4.0
    Business Couples

    What our guests say

    M

    MCI30

    2018-10

    Too noisy and bad food

    If you want a bad hotel then this is the one for you. Hardy any other residents here since the weddings at the weekend. So what do they do, they engage bands to play outside the hotel to attract...

    J

    Jonibee45

    2018-10

    A Restful Holiday

    Arrived with my wife to celebrate an anniversary, just before dinner was about to finish, to be guided to what was to be our room for the next few days. The decor was really quite oppressive...

    j

    je8208

    2018-12

    The warmest welcome

    Such a beautiful and clean hotel in a perfect location. However the lovely staff is what makes this hotel so special. Always with a smile on their face, so friendly and helpful, from reception to...