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    Rooms/Guests 2 Person in 1 Room

    Wish Serrano Resort

    Hotel

    Map-iconAv Das Hortensias, 1480

    Very Good
    2840 reviews
    4.5
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    SEE ALL 40 PHOTOS

    STANDARD, TRIPLE

    2 x Guest | 1 x Room

    255
    {{selectMRoom.np-selectMRoom.npDisc}}
    base price(Per Night)
    • Tick-Image24-hour check-in
    • Tick-Imageair conditioning
    • Tick-Imagearcade/game room
    • Tick-Imagebar/lounge
    • Plus-iconMore Amenities
    Select Rooms Book Now
    Room Type
    Benefits
    Per Night Price
    {{agentcode}}

    STANDARD, TRIPLE

    room-image
    1. STANDARD
    2. TRIPLE
    Room With Breakfast + Lunch/Dinner
    Tick-Icon Half_Board
    Tick-IconBooking is Non Refundable
    255 (Per Night)
    Booking is Non Refundable
    recommended-image
    {{agentcode}}

    SUPERIOR, TRIPLE

    room-image
    1. SUPERIOR
    2. TRIPLE
    Room With Breakfast + Lunch/Dinner
    Tick-Icon Half_Board
    Tick-IconBooking is Non Refundable
    321 (Per Night)
    Booking is Non Refundable
    {{agentcode}}

    Superior

    room-image
    1. Superior
    Room With Breakfast + Lunch/Dinner
    Tick-Icon Half_Board
    Tick-IconBooking is Non Refundable
    332 (Per Night)
    Booking is Non Refundable
    {{agentcode}}

    SUPERIOR, QUADRUPLE

    room-image
    1. SUPERIOR
    2. QUADRUPLE
    Room With Breakfast + Lunch/Dinner
    Tick-Icon Half_Board
    Tick-IconBooking is Non Refundable
    398 (Per Night)
    Booking is Non Refundable

    About Wish Serrano Resort

    Map-IconAv Das Hortensias, 1480

    Location
    Located approximately 550 yards from the heart of Gramado with all its tourist attractions, this conference hotel is ideal for business travelers.


    Facilities
    272 non-smoking rooms are available. The reception desk in the lobby is staffed around the clock. Amenities at the hotel include a coat check. Wireless internet access is provided in public areas. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the parking lot. Other services include a babysitting service, a childcare service, 24-hour room service, a hairdresser and a coin-operated laundry.


    Rooms
    Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as a standard feature in some rooms. The rooms have a double bed and a sofa bed. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. Equipped with a telephone, a television with satellite/cable channels and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a hairdryer. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.


    Sports/Entertainment
    In warm weather, a refreshing dip in one of 2 outdoor pools is highly recommended. Guests can also take advantage of 2 indoor pools. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. There are a variety of recreational facilities and services to choose from, including tennis, a gym, a spa, a sauna, massage treatments, thalassotherapy treatments and Ayurveda treatments. Additional amenities include an entertainment program for children with a number of fun activities.


    Meals
    Dining facilities include a dining room, a breakfast room and a bar. Delicious specialties await guests in 5 non-smoking, air-conditioned restaurants. Catering options include a bed and breakfast package and half board. A generous breakfast buffet guarantees a great start to the day.


    Payment
    The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

    Amenities

    • 24-hour check-in 24-hour check-in
    • air conditioning air conditioning
    • arcade/game room arcade/game room
    • bar/lounge bar/lounge
    • beauty parlour beauty parlour
    • breakfast services breakfast services
    • business centre business centre
    • cafe cafe
    • cloak room cloak room
    • complimentary newspaper complimentary newspaper
    • conference room conference room
    • fitness center fitness center
    • garden garden
    • indoor pool indoor pool
    • internet access internet access
    • laundry service laundry service
    • luggage storage luggage storage
    • number of floors - number of floors -
    • number of pools number of pools
    • number of restaurants - number of restaurants -
    • outdoor pool outdoor pool
    • parking parking
    • phone service phone service
    • playground playground
    • pool / snooker table pool / snooker table
    • reception area reception area
    • restaurant restaurant
    • sauna sauna
    • spa services spa services
    • steam room steam room
    • sun loungers sun loungers
    • supervised childcare/activities supervised childcare/activities
    • tennis court tennis court
    • wheelchair access wheelchair access

    Location

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    What our guests say

    T

    TricolorRiodeJaneiro

    2017-01

    Excellent!!!!

    An excellent hotel. Excellent room, clean, beautiful and useful. The breakfast is fantastic and all the employees very helpful. Indoor pool was very nice and relaxing. I really recommend and will be...

    J

    Jeferson L

    2017-09

    Excellent!

    Execellent hotel very well located, 5 minutes walking from the main avenue. Very nice room, staff very helpfull and all facilities very clean. Playground for kids is really nice and there are option...

    H

    Hendrik G

    2018-03

    Easter holiday

    We stayed at the hotel for four days during Easter 2018. Booking was done by telephone, it needed to be paid in advance. The hotel is nice, the rooms are ok but nothing special. Staff was helpful...