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    Zanzibar Serena Hotel

    Hotel

    Map-iconKelele Square

    Very Good
    724 reviews
    4.5
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    SEE ALL 40 PHOTOS

    PRIME, SUITE

    2 x Guest | 1 x Room

    496
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    Room Type
    Benefits
    Per Night Price
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    PRIME, SUITE

    room-image
    1. PRIME
    2. SUITE
    Room With Breakfast, Lunch & Dinner
    Tick-Icon Full_Board
    Tick-IconBooking is Non Refundable
    496 (Per Night)
    Booking is Non Refundable
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    STANDARD, DOUBLE BED

    room-image
    1. STANDARD
    2. DOUBLE BED
    Room With Breakfast, Lunch & Dinner
    Tick-Icon Full_Board
    Tick-IconBooking is Non Refundable
    545 (Per Night)
    Booking is Non Refundable

    About Zanzibar Serena Hotel

    Map-IconKelele Square

    Location
    Perfect for those who appreciate charm and character, this beach hotel is located in the heart of Stone Town.


    Facilities
    39 rooms await guests at this hotel, which includes a reception desk. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including room service, a hairdresser, a conference room and a business center. Wireless internet access allows guests to stay connected while on vacation. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests traveling by car. Services include a hotel shuttle bus.


    Rooms
    Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Family rooms are available for parents with children.


    Sports/Entertainment
    Guests can enjoy a selection of sports and entertainment options. The outdoor pool complex provides invigorating refreshment. The outdoor lounge chairs on the sun terrace provide a great place to unwind. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a spa and massage treatments. Children are well looked after in the kids' club.


    Meals
    Various dining options are available, including a restaurant, a dining room, a café and a bar. Catering options include a bed and breakfast package, half board and full board. Breakfast, lunch and dinner are available. Gluten-free meals and vegetarian dishes can be prepared on request.


    Amenities

    • air conditioning air conditioning
    • arcade/game room arcade/game room
    • balcony balcony
    • bar/lounge bar/lounge
    • business centre business centre
    • concierge services concierge services
    • designated smoking areas designated smoking areas
    • designer toiletries designer toiletries
    • desk desk
    • hair dryer hair dryer
    • housekeeping housekeeping
    • luggage storage luggage storage
    • multilingual staff multilingual staff
    • number of buildings/towers - number of buildings/towers -
    • number of floors - number of floors -
    • number of restaurants - number of restaurants -
    • outdoor pool outdoor pool
    • pool umbrellas pool umbrellas
    • premium bedding premium bedding
    • premium tv channels premium tv channels
    • slippers slippers
    • total number of rooms - total number of rooms -
    • tours/ticket assistance tours/ticket assistance
    • transportation transportation
    • turndown service turndown service

    Location

    Booking Policy

    • As per the government regulations, every guest above the 18 years has to carry a valid Photo ID. The identification proofs can be Driving License, Voters Card, Passport and Ration Card. Without valid ID, guests will not be allowed to check in.
    • EaseMyTrip.com will not be responsible for the check-in denied by the hotel due to the above-mentioned reason.
    • The primary guest checking-in to the hotel must be minimum of 18 years old. Children accompanying adults may be between 1 and 12 years.
    • Guests will be charged for extra bed, food and other facilities which are not mentioned in the booking and may vary as per the hotel.
    • If an extra bed is included in your booking, you may be provided with a folding cot or a mattress as an extra bed (depends on hotel).
    • Generally, check-in / check-out time varies from hotel to hotel and can be checked on the confirmation voucher, However, for early check-in or late check-out, you are advised to confirm the same directly from the concerned hotel.
    • The room tariff is inclusive of all taxes but the amount paid does not include charges for any additional services and facilities (such as room service, mini bar, snacks or telephone calls). These services will be charged by the hotel at the time of check-out.
    • If the hotel denies accommodation to the guests posing as a 'couple' on not providing suitable ID proof, EaseMyTrip.com will not be responsible for this condition and won’t provide any refund for such bookings.
    • The hotel reserves the right to decline accommodation to locals/city residents. EaseMyTrip.com will not be responsible for any check-in declined by the hotel or any refunds due to the above-mentioned reason.
    • For any modifications, users have to pay applicable cancellation/modification charges. Modified bookings will be subject to availability and may depend on the booking policy of the hotel. The cancellation/modification charges are standard and any waiver is on the discretion of the hotel.
    • In case of cancellation or modification, entire benefit (discount / cash back) on the actual booking amount will be forfeited.
    • EaseMyTrip.com reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • In case of partial/full cancellation, the offer stands void, and the discount / cash back will be rolled back before processing the refunds.
    • Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly to the hotel. Please check with the hotel directly for more information on the same.
    • In case of any amendment (date change) in your hotel reservation, EaseMyTrip.com would inform and advise you about the availability and applicable new rates.
    • If payment has been received by credit/debit card, the refund shall be credited to the same card by which the payment was received. For all other cases, the refund will be made by Account Payee Cheque only.
    • Guests are requested to read the terms & conditions before making any booking under the offers running on EaseMyTrip.com.
    • If any city taxes applicable then it will be directly payable to hotel. For more information, kindly connect with hotelier directly.
    • All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to EaseMyTrip.com. This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. EaseMyTrip.com will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.
    • Refund, if any shall be processed by EaseMyTrip.com to the customer only upon receipt of the same from the concerned Hotel.
    • For any query or clarification, please write to us at care@easemytrip.com

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    4.5 /5

    Excellent

    Based on 724 reviews

    Guest Rating

    4.5/5

    Amazing value for money!

    Based on 724 reviews

    Rating Category

    Cleanliness

     4.5

    Value

     4.0

    Service

     4.5

    Rooms

     4.5

    Sleep Quality

     4.5

    Location

     5.0
    Couples Solo Travel

    What our guests say

    l

    lKristiel

    2018-03

    Luxury in the Heart of Stone Town

    The moment we walked through the doors of this architectural wonder, we knew we had made the right decision! Not only was the hotel beautiful, but the staff were incredibly attentive and made our...

    L

    LoulouPortDouglas

    2018-03

    A luxury old world hotel

    We spent two nights at this lovely hotel. From the moment we arrived it was perfect. Lovely doormen in traditional garb greeted us and the reception were more than helpful. Our room was beautiful...

    B

    B S P

    2018-04

    Architectural and Old World Charm Marvel

    Stayed 1.5 days - A really beautiful property in heart of stone town and right on beach. Interiors have beautiful wooden carvings, railings, entablatures, furniture - I can go on and on...incredibly...